Medical Receptionist- Seminary

Job Summary:

Under the direction of the Health Center Manager, the Medical Receptionist performs a variety of tasks related to the development and maintenance of medical records. As a team member, the Medical Receptionist will demonstrates knowledge and skills to appropriately communicate and interact with the staff, patients, families and visitors of all age groups, while being sensitive to their culture and religious beliefs.

Job Responsibilities:

Updates patient’s information at each visit

Greets patients and visitors in a courteous manner

Keeps adequate supplies on hand Understands the importance of patient confidentiality

Routinely checks the lobby for cleanliness

Effectively scans charts into system daily

Keys and checks daily charges for accuracy and makes necessary corrections

Completes end of the day reports and checks deposit slips with activity report

Balances the cash box each morning and afternoon

Collects fees from patients at the time of visit or makes payment arrangements

Interviews all patients who apply for sliding scale payment plan accurately

Keeps the work area clean and organized

Deal with difficult patients

Collects patient satisfaction surveys

Assists the Manager as requested

Faxes information to other locations in a timely manner

Gives patients appointment cards for return visits

Gives patients receipts for payments

Understand the computerized medical records system

Prints and mails medical records in a timely manner

Answers the telephone, takes messages and schedules appointments accurately

Notates in the medical record when patients no shows or cancel appointments

Verifies insurance accurately

Maintains prompt and regular attendance

Verify timecard at the end of each pay period

Performs related work, as assigned

Must be flexible and willing to float to other clinic locations as needed to support operational needs, ensure adequate coverage, and maintain quality patient care Completes the required IT/Security trainings prior to the deadline

Job Requirements:

Must be able to report to various SeMRHI locations

Must have a high school diploma or GEDBasic Computer and typing skills required

Some experience in a business/clerical related field

Knowledge of basic record keeping and filing system

Demonstrate skill of written and oral communications

Be able to perform multiple tasks

Must demonstrate a positive personal attitude, such as professionalism

Physical and Other Requirements:

Must be able to pass a criminal background check, drug screen and physical assessment

Must be willing to do local and out-of-state travel

Must be able to sit, stand, or walk for long periods of time

Must be able to lift a minimum of 10 lbs routinely