On-Site IT Support Specialist; Tier 1
Listed on 2026-10-11
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Location: Crystal Springs
Adams and Associates, Inc. is hiring an on-site Tier 1 IT support specialist to review and resolve center-based IT tickets in Zendesk. The role requires basic IT knowledge, customer service focus, and the ability to escalate complex issues to Tier 2 when needed.
Responsibilities include supporting Windows 10, MS Office, networking, and hardware, while adhering to SOPs and collaborating with various departments. Physical requirements apply.
This posting is for the On-Site IT Support Specialist (Tier
1) role at Adams And Associates Inc, based in Crystal Springs, MS, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the On-Site IT Support Specialist (Tier
1) role in the description above.
We appreciate your interest in this position.
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