Production Reliability Engineer

When you join ASX, you’re joining a company with a strong purpose – to power a stronger economic future by enabling a fair and dynamic marketplace for all.

In your new role, you’ll be part of a leading global securities exchange with a strong brand. We are known for being a trusted market operator and an exciting data hub.

Want to know why we are a great place to work, click on the link to learn more.

The ASX team brings together talented people from a diverse range of disciplines. We run critical market infrastructure, with 1 in 3 people employed within technology. Yet we have a unique complexity of roles across a range of disciplines such as operations, program delivery, financial products, investor engagement, risk and compliance.

We’re proud to foster a workplace where diversity is celebrated and inclusion is part of our everyday culture.

Our employee-led networks champion LGBTIQ+ inclusion, promote gender equality, accessibility and wellbeing, inspire giving and volunteering, and celebrate cultural and religious events, creating a sense of belonging for all.

As an AWEI Bronze employer and member of the Champions of Change Coalition for gender equality, we’re committed to a fair and inclusive workplace where everyone can thrive.

The role is accountable for ensuring the reliability, availability, performance, observability, and operational resilience of critical business platforms through proactive monitoring, automation, incident management, capacity planning, and continuous service improvement, enabling secure and stable technology services that meet business and customer expectations.

Ensure the availability, reliability, scalability, and resilience of critical technology platforms and services.

Design, implement, and maintain comprehensive monitoring, logging, alerting, and observability solutions.

Develop meaningful dashboards, operational metrics, and health indicators to provide real-time visibility of platform performance.

Drive continuous improvement initiatives to reduce service disruptions and improve platform stability.

Proactively identify, assess, and mitigate reliability risks across production environments.

Conduct root cause analyses (RCA) and post-incident reviews, driving permanent resolutions and preventative actions.

Maintain operational runbooks, playbooks, and recovery procedures to support rapid incident resolution.

Support 24x7 production environments and participate in on‑call rotations where required.

Develop and maintain infrastructure, deployment, and operational automation using Infrastructure as Code (IaC) principles.

Build automated recovery mechanisms to minimise manual intervention.

Champion engineering best practices across operational and development teams.

Conduct capacity planning, performance analysis, and workload forecasting to ensure services can meet current and future demand.

Identify and resolve performance bottlenecks across applications, infrastructure, databases, and integrations.

Partner with development teams to improve deployment reliability, release automation, and operational supportability.

Work closely with Engineering, Architecture, Security, Infrastructure, Product, and Operations teams to improve service outcomes.

• 5+ years’ experience in Site Reliability Engineering, Dev Ops, Systems Engineering, Cloud Engineering, Platform Engineering, or Production Support environments.
• Strong scripting experience in Python, Java or Power Shell.
• Strong knowledge of Linux, Windows, networking, and distributed systems.
• Experience with CI/CD tooling and automated deployment pipelines.
• Strong…