Customer Experience Operations Leader
Listed on 2026-10-13
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
TEC is a communications company with a long history of serving rural American communities. Based in Mississippi, the Customer Experience Operations Manager reports to the Director of Operations Support and leads the CX center to deliver exceptional service while ensuring efficiency and ownership.
You will manage staffing across markets, monitor service levels, tackle escalated issues, coach frontline teams, and partner with Dispatch, Field Operations, and Sales to improve the customer journey.
We have an opening for a Customer Experience Operations Leader in Bay Springs, MS, United States within Management & Operations, Sales.
Learn more about the Customer Experience Operations Leader role in the description above.
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