Onboarding Delivery Manager, Group Digital

Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting people

Be part of a team that invests in your growth, offering exclusive industry accreditation and a variety of learning experiences

Work with experienced and skilled colleagues who support and inspire one another to achieve collective success

Welcome to TAL. As a leading life insurer, we’ve been protecting Australians for over 150 years. Backed by Daiichi Life, we're driven by big ambitions and empower to create better products and services.

Together with our Partners, we’re helping millions of Australians live a life filled with choices, options, and freedoms. See the direct impact you make delivering support and financial security with care and expertise. Grow beyond expectations with diverse roles, global connections, and exclusive learning opportunities.

Work with passionate, bright and capable colleagues. Feel inspired by supportive leaders. Collaborate with heart, where flexibility, wellbeing and inclusivity is valued. Together, we're reimagining insurance.

So, bring a curious mind and an ambition to help us become the progressive, digitally enabled leading insurer.

The Delivery Manager, Group Onboarding plays a pivotal role in ensuring the successful delivery of onboarding solutions for TAL's superannuation partners. Leading the end-to-end delivery lifecycle across multiple teams, this role drives the implementation of partner platforms and fund onboarding initiatives, ensuring outcomes are delivered on time, to a high standard, and with a strong focus on partner experience. Working closely with Product, Technology, and external partners, the Delivery Manager coordinates priorities, manages risks and dependencies, and empowers cross-functional teams to deliver value efficiently while supporting TAL's strategic growth objectives.

You are accountable for the delivery health of VS1: risk and dependency tracking, release readiness,cross-platform coordination (cloud, cyber, infra), and the testing and UAT processes that determine whatships and when. You set prioritisation when demand exceeds capacity, remove roadblocks that impedeflow, and empower teams to deliver value efficiently end-to-end across the value stream.

flow and enable rapid iteration.

Set and maintain prioritisation across squads when demand exceeds capacity, drawing on

inputs from business, product, and technology.

Own the internal testing process and release readiness gates, determining the when

and how of what ships.

Identify delivery risks early and develop mitigation strategies to minimise impact on delivery commitments.

Respond to shifting partner needs, business goals, or market conditions by adapting plans and

execution as necessary, while maintaining delivery integrity and stakeholder transparency.

Maintain delivery health metrics and provide regular, accurate reporting on delivery status, risks, and progress.

Serve as the primary delivery interface for super fund partners and Administrators, coordinating implementation activities and ensuring partner-facing commitments are met with clarity and

accountability.

Lead and support delivery team members through coaching, feedback, and professional

development.

• At least 5 years of delivery management experience in a technology organisation, with a proven track record of leading end-to-end software delivery across multiple squads or work streams
• Demonstrated experience operating in a product and value stream-oriented delivery model, with strong understanding of agile principles, delivery cadence, and continuous delivery practices
• Experience managing delivery in a regulated industry, ideally financial services or insurance, including familiarity with compliance and…