Customer Service Associate

Overview

Customer Service Associate I at Family Dollar. This role focuses on delivering a great shopping experience for every customer.

• Assist customers with questions and recommendations
• Manage sales transactions at the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, and waste removal; ensure areas are neat and presentable
• Other duties as assigned

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Physical ability to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• Other benefits

We are an equal opportunity employer and committed to recruiting and promoting qualified people of all backgrounds, with decisions made without regard to protected status. Some jurisdictions may have age-related eligibility.

We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

Employment is at-will; either party may terminate the employment relationship at any time, with or without cause or notice.

• Part-time
• Location:
  
  601 N Pine Ave, Heidelberg, MS 39439
• Seniority level:
  Entry level
• Job function:
  Other
• Industries:
  Retail