Deli Team Member

Overview

Job Title:

Deli Team Member.

Reports to:

Deli Manager. Type of Position: full time or part time. Refuel is one of the fastest growing convenience store chains in the US, with growth of ~300% in the past 24 months through 17 acquisitions and new store builds. The company currently owns and operates over 220 stores in the southeast with a total team member population of ~3,000.

Position details and benefits are designed to support a fast-paced, customer-facing environment.

• Daily Pay
• Employee Assistance Program
• Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)
• 401(k) Retirement
• Life Insurance
• Short-Term Disability Insurance
• Referral program

• Competitive payrate
• Raise after 90 days
• Medical & Prescription Drug Insurance (BCBS Myhealth Toolkit App)
• Myhealth Toolkit App
• MD Live (telemedicine)
• Health and Fitness
• Shop for Care
• Natural Blue
• Dental/Vision Insurance
• Cancer & Accident Insurance
• PTO

• Provides prompt, courteous service by greeting and assisting guests.
• Ability to work well with others in a fast-paced environment.
• Maintains store cleanliness (food preparation areas, equipment, counter space, etc.), ensuring areas are sanitary and presentable.
• Complies with all food safety behaviors including proper food handling procedures and temperature requirements.
• Maintains knowledge of all product offerings and promotions. Supports advertising campaigns, sales promotions, and properly displays food.
• Ensures product is fresh, appealing, and of high quality for guests.
• Receives product from vendors and follows correct procedures; assists management with ordering and vendor check-in.
• Monitors food activities to ensure guests receive exceptional service; manages inventory levels, pricing, stocking, and rotating merchandise.
• Keeps food fully stocked per planogram and builds to standards.
• Prepares food items per required menu, recipe, and Brand standards.
• Follows all cash and merchandise handling policies.
• Identifies and reports safety hazards; communicates safety concerns to management.
• Uses preselling, upselling, and suggestive selling techniques at point-of-sale and when communicating with guests.
• Follows Emergency Response Reporting Procedures and Policy Manual.
• Follows company guidelines when reacting to and reporting customer complaints.
• Follows company Uniform and Personal Appearance Policy.
• Reports to work on time and as scheduled.
• Performs other duties as assigned.

Demonstrates sales and customer service skills. Ability to read and interpret documents such as rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and to speak effectively before customers and employees. Basic arithmetic skills. Ability to exercise sound judgment and work with minimum supervision. Basic computer skills.

Previous food service experience is preferred. Must maintain current food handlers or food safety certification as required by county. Must be authorized to work in the United States.

• Must be able to stand and/or walk for full shift.
• Ability to bend at the waist with some twisting, up to one hour of the workday.
• May be required to climb a ladder and/or stool, kneel or crouch to store or retrieve materials.
• Employees perform approximately 95% of work indoors. Outside work may be required.
• Exposed to intermittent indoor cold temperature extremes when working in walk-in cooler/freezer.
• Must be able to work flexible hours (nights, weekends, and holidays).

At-will Employment:
This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. The Company may change or add job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.