Customer Service Associate

Job title:

Customer Service Associate I at Family Dollar

This part-time role is focused on delivering a great shopping experience for every customer. Duties include, but are not limited to the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working the assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and help with unloading trucks; stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness
• Other duties as assigned

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds. Employment decisions are made without regard to protected status and in accordance with local laws where applicable. Minor eligibility may vary by location.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

Note:

This job specification should not be construed as an exclusive list of duties. Incumbents will follow any other instructions and perform related duties as required by their supervisor. Employment is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part-time
209 S Crosby St, Centreville, Mississippi 39631

• Entry level

• Part-time

• Other

• Retail

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