Social Service Technician

Position Title:

To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site tecareers.mt.gov.

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child and Family Services Division.

This position provides assistance to the Child Protection Specialist in delivering family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities of this position include:
1) Providing oral and written reports to the Child Protection Specialists regarding contacts with children and families in an effort to achieve positive outcomes;
2) Schedules and coordinates appointments and meetings;
3) Supervises and documents parent/child interactions during visitations; and
4) Assists in meeting documentation requirements to assure compliance with statutory and policy requirements regarding safety, permanency, and well-being.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Knowledge of child development.

Knowledge of parenting skills.

Ability to develop respectful, constructive, and cooperative working relationships with others and engage families and children.

Ability to be aware of others' reactions and understand why they react as they do.

Ability to communicate both orally and in writing.

Ability to maintain confidentiality.

Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.

High school diploma or equivalent.

Two years of social services work experience, or other directly-related work experience working with children and families in difficult and sometimes volatile situations.

Other combinations of related education and work experience may be considered on a case‑by‑case basis.

Experience working with triable government entities and/or other organizations of native peoples is highly preferred.

This position may be eligible for partial teleworkwithin the state of Montana.

Specific conditions will be provided by the supervisor and must adhere to state policy.

Applicant Pool Statement :
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment :
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

23.05 - 23.05 Hourly

Telework Eligibility :
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.)

Benefits Package Eligibility :
Health Insurance, Paid Leave & Holidays, Retirement Plan

1 Employee Status :
Regular Schedule :
Full-Time

Standard

Day Job

Yes, 25 % of the Time

Missoula Agency :
Department of Public Health & Human Services Union :
Montana Federation of Public Employees

Oct 19, 2026, 9:53:14 PM

Closing Date (based on your computer's timezone) :
Ongoing

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.