Assistant Community Manager - Corso​/Ashlyn Place s

Assistant Community Manager - Corso/Ashlyn Place Apartments

Apply for the Assistant Community Manager role at Roundhouse

About Us
At Roundhouse, our mission is “Putting humanity into housing.” Founded in 2008, we are a rapidly growing developer and manager of diverse real estate projects, operating in four states with more than 10,000 multifamily units and over $2B of assets under management.

Description
Our core values guide how we approach every project:
Elevating the Built Environment, Pioneering Spirit, Belonging, and Future-Focused. We challenge the status quo by identifying emerging markets and trends that improve the lives of our residents and deliver strong results to our partners. We take a long‑term view that prioritizes community building and cultivates pride in the places we build and the cities we inhabit.

Key Responsibilities

• Collect and process rent payments, track resident accounts, issue late notices, and assist with collections/write‑offs.
• Coordinate move‑ins/outs, including inspections, documentation, and deposit accounting.
• Respond promptly and professionally to resident inquiries, concerns, and complaints.
• Oversee maintenance requests and ensure timely completion of work orders.
• Manage lease renewals, violations, and notices in compliance with policies.
• Support marketing efforts and community outreach to drive occupancy.
• Assist with leasing conduct tours, process applications, and prepare lease agreements.
• Maintain accurate records in CRM systems and resident files.
• Assist with invoices, financial reporting, occupancy reporting, delinquency tracking, and monthly/annual reporting.
• Monitor and achieve community goals, including renewals, occupancy, turn times, and maintain at least a 35% rental-closing ratio.
• Support resident retention efforts, which may include organizing or executing occasional resident events or initiatives.
• Demonstrate teamwork, professionalism, and a commitment to excellence.
• Follow all safety procedures as outlined in the Employee Handbook, SOPs, and safety labels on all equipment.
• Ensure compliance with Fair Housing laws, safety procedures, and company policies.
• Always represent the company professionally and positively.

Requirements

• High school diploma or GED required.
• Minimum one year of bookkeeping, accounting, financial, or related experience.
• Proficient in Microsoft Office Suite—Word, Excel, PowerPoint, Outlook, and Teams.
• Knowledge of applicable laws and regulations related to property management.
• Customer service oriented and passion for property management.
• Strong desire to lead in your role and the local community.
• Excellent communication and interpersonal skills.

Preferred

• Minimum two years of sales experience.
• Minimum one year of experience in onsite multi‑family housing.
• Experience with property management software (Yardi Voyager, Rent Cafe, Appwork, and CRM).

Compensation
$20–$21 per hour + quarterly bonus potential + commissions for renewals, vacancy loss goals, and reputation score. Final compensation will be determined based on experience, skills, and qualifications.

Schedule
Monday – Friday, 9 am – 6 pm

Benefits
Medical, dental, vision, mental wellness program, gym membership stipend; 401(k) with employer match; company‑paid life insurance; short‑term and long‑term disability coverage; paid time off and 9 paid holidays; paid maternity and parental leave; employee housing discount; alternative transportation allowance; monthly coffee coupon; perks at work program; professional development support; peer recognition program; years of service awards; infinite possibilities program.

Equal‑Opportunity Employer
Roundhouse is an equal‑opportunity employer and welcomes candidates from all backgrounds and experience to apply.