Product Technician

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of

Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers’ toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation
. By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.

• Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
• Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.

• Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.
• Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
• Build Trust – Take ownership, act with urgency, and follow through on commitments.
• Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.

• Develops basic troubleshooting skills on various engine and equipment systems under the supervision of a Journeyman or Master Level Technician.
• Assists with skill level appropriate testing while comparing data to specifications to determine if the system is working as designed.
• Assists with repairs and diagnosing machine failures according to WSECO’s time requirement guidelines.
• Performs experience level appropriate tasks independently, including inspections and minor troubleshooting, when scheduled for required preventative maintenance service.

• Independently completes engine preventative maintenance and inspects/repairs external engine components.
• Performs preventative maintenance duties on powertrain including proper additive use and oil sampling.
• Basic troubleshooting and repair include identifying leaks, replacing seals/hub bearings and races, adjusting clutch brakes, removing/inspecting axles and identifying u-joint and yoke series.
• Basic understanding and assisted replacement of various brake systems.

• Understands basic electrical components with the ability to test, repair, and replace circuits. Includes Deutsch and Ampseal Connectors, 6/12/24 battery voltage systems, and ability to repair/replace various harness types.
• Independently performs basic hydraulic systems maintenance, including fluid and filter replacement, full system cleanout, adjusting relief valve pressures, and pump flows.
• Troubleshoots and services HVAC systems, including evacuating, recharging, and replacing components when required.
• Basic understanding of general mechanical/electrical cab functions pertaining to operator interfaces.

• Under supervision of Journeyman or Master level technician performs general tasks in troubleshooting and repair of various frame and suspension systems, including tracks, track pads, drive sprockets, and idlers.
• Identifies undercarriage components and performs track sag measurements.

• Install,…