Client Service Leader - Transportation Services

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Why CDM Smith?

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Why CDM Smith?

Check out this video and find out why our team loves to work here!

Join Us! CDM Smith – where amazing career journeys unfold.

Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so.

Where it’s a priority that the company takes good care of you and your family.

Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.



Job Description

CDM Smith currently has a new opportunity for a Client Service Leader within our West Transportation Group to lead our Kansas and Missouri transportation practice. In this position, you will work with a dynamic team to continue building our transportation business. You will lead the development of a business strategy for the increase of sales with our existing clients and developing new clients across the greater Kansas/Missouri region.

This position leads the business development activities, oversees overall client service, represent CDM Smith on transportation related boards or organizations, and serve as a leader in your office and throughout the organization.

As a member of this team, you would contribute to CDM Smith's mission by:

• Developing new business and maintaining high-value relationships with clients for services in the greater Kansas/Missouri market and others where you see opportunity.
• Developing and managing client teams that include project managers, technical specialists, national leaders, as well as junior staff to develop strategic capture plans, proposal efforts, presentations, and other efforts of business development.
• Serving as a key member of our strategy team promoting growth in the Kansas/Missouri area as well as supporting other West Transportation Group growth initiatives.
• Serving as a technical or project lead as needed on projects of significant size and strategic importance.
• Being active in professional societies in which clients or potential clients are members.
• Being a strong leader internally and externally.

• Bachelor's degree.
• 12 years of related experience.
• Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
• Equivalent additional directly related experience will be considered in lieu of a degree.

• Progressive project management and business development experience with transportation engineering projects, including existing relationships with MoDOT
• PE strongly preferred

• Expert knowledge of corporate governance practices, organization design principles, accounting principles, finance, supply chain management, and organization management.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to understand highly complex technical, professional and business materials.