Seasonal Business Tax Associate

Overview

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission-driven company means living our values every day and putting our customers’ success above all else.

You will be working toward advancing our mission by providing expert guidance, tax preparation, and clear explanations of tax and technical terms to customers. You will also help shape the direction of one of our newest product offerings, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

• Maintain sensitive customer, confidential and/or proprietary business information responsibly and safely.
• Use government websites, professional resources, and team expertise to seek and deliver accurate answers to customers in everyday language.
• Work in a virtual, customer‑facing role using Smartlook video communications software.
• Help Turbo Tax Business customers who are working on their tax returns or have delegated returns with:
  • Tax advice
  • Full service business return preparation and signature
  • Product/software inquiries
  • Tax calculations
  • Filing tax extensions
• Create high‑quality customer interactions that instill confidence through deep empathy and extensive knowledge of business tax preparation and bookkeeping.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and return preparation issues.
• Document customer interactions.
• Continuously meet company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience (3+ years preparing federal and state business tax returns, 1065 and/or 1120‑S, for at least 20 clients per season).
• Minimum 2 seasons of personal tax preparation experience (30+ returns per year).
• Must be available to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books‑to‑tax preparation strongly preferred.
• Experience preparing business tax returns for service‑industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology and solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact professionally through video and audio tools.
• Excellent verbal and written communication skills.
• Critical thinking, problem‑solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have (or be willing to obtain) an internet connection that meets Intuit security criteria.
• Must reside in the United States.

Intuit provides a competitive compensation package with a strong pay‑for‑performance rewards approach. The expected base pay range for this position varies by location:

• Bay Area, California: $31.10 – $35.50 per hour
• Southern California: $31.10 – $35.50 per hour
• Colorado: $29.60 – $34.10 per hour
• Hawaii: $31.10 – $35.50 per hour
• Illinois: $29.60 – $34.10 per hour
• Maryland: $29.60 – $34.10 per hour
• Massachusetts: $31.10 – $35.50 per hour
• Minnesota: $26.60 – $33.80 per hour
• New Jersey: $31.10 – $35.50 per hour
• New York: $31.10 – $35.50 per hour
• Ohio: $26.60 – $33.80 per hour
• Vermont: $29.60 – $34.10 per hour
• Washington: $31.10 – $35.50 per hour
• Washington DC: $29.60 – $34.10 per hour

This position will be eligible for a cash bonus, equity rewards, and benefits, in accordance with our applicable plans and programs.

Associate

Part‑time

Accounting / Auditing and Finance

Software Development