Junior Social Media Assistant

Job Title
:
Junior Social Media Assistant

Hourly Rate
:$17.50 per hour; non-exempt classification

Duration
:
Academic Year (Fall/Spring) with the possibility of extension

Work Schedule
:
Up to 20 hours/week (no more than 999 hours per calendar year.) Schedule developed with the Graphics & Marketing Director

Training Period
:

Two months with the possibility of extension

Under the general supervision of the Graphics & Marketing Director, the Junior Social Media Assistant provides programmatic support to the University-Student Union (U-SU). The Social Media Assistant is responsible for performing varied marketing and communication tasks and projects for the effective operation of the U-SU Graphics department.

• Assists in planning and execution of social media strategy through research, benchmarking, messaging, and audience identification;
• Develops content for various social platforms consistent with the U-SU brand;
• Optimizes social media platforms to increase the visibility of U-SU departments;
• Assists with maintaining U-SU policies with SMP platforms;
• Attends and participates in scheduled Graphics staff meetings, meetings with supervisor, and
• U-SU training sessions;
• Provides quality customer service to the University community;
• Assists with projects and events, and may assist staff with leading Production Aide on projects;
• Performs other duties as assigned.

• Currently enrolled Cal State LA student with a minimum of 6 undergraduate units and a minimum G.P.A. of 2.0, or graduate student with at least 4 graduate units and a minimum Cal State LA cumulative G.P.A. of 3.0;
• Willingness to work with an ethnically diverse and culturally pluralistic student body and staff;
• Ability to interact positively and build effective working relationships;
• Willingness to provide effective customer service promptly and courteously;
• Strong organizational skills: the ability to prioritize and complete assigned duties and varied tasks;
• Strong interpersonal and group communication skills in a team environment;
• Must be self-motivated, able to adjust to changing workloads, and have some independent judgment;
• Proficient oral, written, and listening skills;
• Experience using various desktop and web-based applications and office equipment;
• Experience in Microsoft Office, Adobe Creative Suite, Mac Intosh applications, and printing preferred;
• Knowledgeable and understanding of social media platforms and social analytic tools preferred;
• Customer service experience preferred.

The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.