Manager of Admissions Operations

About Western University of Health Sciences

As you take your first step onto a Western University of Health Sciences campus, each path, each person, each structure comes with a transformative story.

Western

U is more than the practice of medicine. We are defined by character and culture.

At Western

U, you will discover humanism at the heart of every interaction: a warm welcome, a sincere smile, a positive word, a kind deed, a thoughtful gesture. You will see students work together on case studies; a parade of pets in campus parks; student clubs offering opportunities for career growth and community involvement; and faculty, staff and students designing their future and the future of Western

U. We display a collaborative mindset in how we operate, educate, and serve others.

Although, geographically, we are two campuses - as humanists, we are one: to enhance and extend the quality of life in our communities and achieve excellence in everything we do. We attract diverse, professional faculty, staff and students that thrive in an environment of humanistic health care education. Join our team of faculty and staff and make a difference.

Title:

Manager of Admissions Operations

Position Control Number: A01930

Type of Position:
Administration

Position Status:
Full-time

Department: 4014-Admissions Operations

Campus:
Western University Campus-Pomona, CA

Position Location:

California

The Manager of Admissions Operations (AO) will assist the director with managing and coordinating the day-to-day admissions operations activities and functions, and will provide supervision and direction to Processing Specialists for data entry and application processing. This role collaborates with the Enrollment Management team and college personnel to support the implementation, maintenance, and use of the Admissions CRM, Slate. Responsibilities also include performing key operational tasks such as heat ticket management, generating reports, office purchase requests, and other related duties.

• Strong verbal and written communication skills. Must be able to effectively interact with administration, faculty, students, staff, and outside contacts.
• Computer
  
  Skills:
  
  Excellent computer skills enabling employee to utilize various web editing tools and set up documents in Word, Excel, Outlook and any other software program required for this position. Knowledge of Banner, Slate and WebAdMIT preferred.
• Ability to handle detail-oriented assignments with accuracy and maintain confidentiality.
• Strong time management and organizational skills and ability to prioritize effectively.
• Skilled in making decisions with sound judgment.
• Able to assume leadership role in the absence of the Director of AO.
• Demonstrates a commitment to working in an organization that values and promotes humanism.

• Education: Any combination of education and/or experience equivalent to an associate’s degree that provides the required knowledge, skills and abilities.
• Experience: Minimum of 2 years of experience in a college or university admission setting (or substantially similar work experience) with emphasis on detail, and ability to work with minimal supervision.

• Works closely with the Director of AO to configure applications and workflows, including creating and updating Slate application pages and reader review forms, for all programs.
• Manages automation updates for each term and works with the Bursar’s Office to ensure the payment system is running smoothly.
• Assists with creating and updating WebAdMIT data exports and document loads for all programs.

• Oversees and reviews the processing of admissions applications.
• Enters application information into Slate either manually or via data load.
• Audits records for data integrity, administers matching process, and consolidates records. Assists with auditing admissions records for matriculated students.
• Assists with loading admitted applicant data into Banner and WebAdMIT.
• Maintains the AO staff task portal ensuring consistent handling and processing of applications and materials.

• Provides Enrollment…