Business Operations Associate; Sales Support), Temporary

Business Operations Associate (Sales Support), Temporary

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across the USA and Canada (Coinamatic Inc. and Park Smart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values.

WASH is seeking a detail‑oriented Business Operations Associate to assist our sales and field operations teams with accurate work order processing and fulfillment. The Business Operations Department is responsible for managing the end‑to‑end client agreement lifecycle, optimizing daily operations and processes, and building cross‑functional partnerships with the Sales and Field Operations Teams to execute strategic initiatives and deliver a best‑in‑class customer experience.

Reporting to the Manager of Business Operations, the Business Operations Associate will initially focus on timely and accurate processing of all equipment‑related work orders and managing accurate equipment inventory records.

The ideal candidate will develop a broad understanding and knowledge base of WASH’s key business practices and, upon building a solid foundation, will have an opportunity to grow into a broader role creating customer contracts, business reporting materials, and leading special projects.

Estimated Salary: $22.00 to $30.00 per hour based on qualifications and experience. Actual compensation will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, and responsibilities.

• Manage a high-volume of daily work order requests
• Generate accurate and timely equipment work orders
• Validate, process, and close completed work orders by transferring data from hardcopy files into WASH digital systems
• Coordinate status updates and follow‑up notifications to ensure all work order activities are closed timely and accurately
• Manage equipment inventory corrections and exception/error reporting
• Maintain current and accurate customer account information
• Provide insightful and collaborative support to Sales and Field Operations colleagues
• Pull, interpret, and transform data to report performance results
• Participate in cross‑functional initiatives to improve core business processes and drive productivity
• Demonstrate a high‑quality customer service approach to internal customer base
• Maintain an energetic, supportive, and professional demeanor in all settings

• Bachelor’s degree in Business Administration or other relevant field of study, or equivalent applicable experience
• Minimum of 1‑2 years’ experience in a corporate environment
• Intermediate or Advanced level skills with MS Office Suite – Excel, Word, PowerPoint (Visio and/or Project is a plus)
• Experience with MS Dynamics Great Plains or similar ERP system is a plus
• Strong organizational and professional communication skills to manage the timely execution of multiple tasks
• Strong sense of accountability and dedication to delivering outstanding results
• Analytical mindset and familiarity using data to understand, interpret, and communicate results
  
  Promote a culture of customer service excellence
• Ability to thrive and adapt in a high‑transaction, high‑performance, evolving company culture

• Entry level

• Full‑time

• Management and Manufacturing
• Consumer Services

We are an equal opportunity employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability, or status as a veteran, or because of any other federal, state, or local protected class. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.

We may require associates to submit to drug testing after receiving an offer of employment, but before beginning their job with us.