Wine Operations Associate; Wine Society, DTC

Position: Wine Operations Associate (Wine Society, DTC)
Location: California

Wine Operations Associate (Wine Society, DTC)|Lewis Cellars# Wine Operations Associate (Wine Society, DTC)
Lewis Cellars | Paso Robles, CA | Hospitality/Food Service | Associate | Full-time | Job e
* Email## Company Description Wonderful Wines, the premium wine division of The Wonderful Company, brings together three iconic wineries — JUSTIN Vineyards & Winery, Landmark Vineyards, and Lewis Cellars — each known for crafting world-class wines and unforgettable experiences. As part of The Wonderful Company, recognized by
* Fortune* as a Top 100 Company to Work For and
* PEOPLE*’s #1 Company That Cares, we are committed to excellence, innovation, and making a positive impact on our people and our planet.

The Wine Society Operations Associate plays a key role in the success of our Direct-to-Consumer (DTC) business — supporting wine club programs, eCommerce operations, and promotional campaigns across all three wineries. This role ensures seamless day-to-day operations by managing inventory, coordinating order fulfillment, and maintaining compliance with state and federal shipping regulations. You’ll also generate and analyze sales and operational reports, helping drive efficiency and inform business decisions.

If you thrive in a fast-paced, detail-oriented environment and enjoy connecting logistics, data, and customer experience — this is the perfect opportunity to grow your career in the wine industry.
* This position will be based at our Paso Robles, CA location. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.*##

Job Description
** Inventory & Fulfillment
*** Track and manage daily inventory, product releases, and internal transfers across multiple winery locations.
* Coordinate wine club shipments, pickup weeks, and specialty kits.
* Process backorders, SKU updates, and maintain accurate product data.
** Sales Forecasting & Promotions
*** Forecast inventory needs for wine club shipments and DTC promotions (e.g., Black Friday, OND).
* Analyze performance of seasonal offers and customer customization trends.
* Support inventory planning in partnership with logistics and marketing teams.
** Reporting & Analytics
*** Generate and distribute sales, inventory, and compliance reports.
* Maintain tracking dashboards and performance metrics (e.g., open orders, credit card declines).
* Provide data insights to improve DTC operations and customer experience.
** Customer & Club Support
*** Assist with club batch building, customization setup, and order verification.
* Support customer resolution efforts for declined payments or shipping exceptions.
** Process & Compliance
*** Maintain and improve SOPs related to shipping, fulfillment, and packaging.
* Partner with Compliance to ensure all licenses and regulations are current and accurate.## Qualifications
* 2+ years of experience in logistics, shipping, inventory management, or DTC operations (wine or beverage industry a plus).
* Associate’s degree required;
Bachelor’s degree preferred.
* Strong Excel skills and comfort working with data (forecasting, pivot tables, reporting).
* Experience with DTC systems such as Ship Compliant, Commerce7, or Wine Pulse preferred.
* Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
* Collaborative communicator who enjoys working cross-functionally in a fast-paced environment.

Pay Rate: $21.00/hour. Final compensation will be dependent upon skills and experience.

As part of The Wonderful Wines portfolio—alongside JUSTIN Vineyards & Winery and Landmark Vineyards—Lewis Cellars is a luxury Napa Valley winery specializing in bold, opulent reds and seductive Chardonnays. The winery emphasizes the importance of the journey from grape to glass, crafting world-class wines that are unmistakably Lewis. Offering more than 30 years of excellence, Lewis Cellars captures the attention of in-the-know wine connoisseurs, having been named Wine Spectator’s Wine of the Year in 2016 for its Cabernet Sauvignon.

Discover Lewis at its new Napa Valley estate, opening soon in the historic Stags Leap District on the Silverado Trail, offering…