Account Manager

Overview

Pacer Group is seeking a dynamic and highly motivated Account Manager to join our team in Orange County, California
. In this pivotal role, you will cultivate and strengthen relationships with our existing clients, uncover new recruitment opportunities, and deliver exceptional results through driving candidate placements. As a key contributor to Pacer’s mission of client success and business growth, this role requires a proven track record of building and managing client relationships, expanding business opportunities, and acquiring new client accounts.

This is a unique opportunity to have a direct impact on both client satisfaction and company expansion.

$30.00/hr - $40.00/hr

• 1. Client Relationship Management: Act as the primary point of contact for a portfolio of client accounts, ensuring exceptional service delivery and client satisfaction.
• Collaborate with client hiring managers to deeply understand their staffing needs and proactively secure additional job requisitions for Pacer’s recruitment team.
• Foster strong and continuous communication with clients, addressing challenges, aligning expectations, and ensuring smooth, efficient staffing operations.

• 2. Account Growth and Farming: Build and expand relationships with key client stakeholders to identify new hiring needs and proactively farm additional job orders.
• Work closely with internal recruitment managers and teams to prioritize and fill client job requisitions in a timely and effective manner.
• Strategically pinpoint opportunities to increase placement volume, driving measurable results and contributing to the growth of the client relationship.

• 3. Recruitment Support: Partner with Pacer’s recruiters to ensure a clear understanding of client requirements and align candidate sourcing strategies with those needs.
• Oversee the end-to-end placement process, coordinating between clients, candidates, and internal recruitment teams to achieve successful outcomes.
• Proactively identify and resolve any issues that may arise during the recruitment and placement process, ensuring seamless execution.

• 4. Business Development (New Client Acquisition): Leverage industry knowledge, networks, and market insights to identify and secure new client accounts for Pacer Staffing.
• Develop and implement targeted strategies to engage prospective clients and highlight Pacer’s unique staffing solutions and value proposition.
• Work closely with the business development team to meet and exceed new business acquisition targets, contributing to overall sales and company growth.

• 5. Performance Monitoring and Reporting: Track, analyze, and report on key client metrics, requisition volume, placement success, and overall account performance.
• Provide actionable insights and strategic recommendations to continually enhance client engagement, recruitment processes, and overall account management.

• Experience: Minimum 3–5 years of experience in client relationship management, account management, or business development, ideally within the staffing or workforce solutions industry.
• Demonstrated success in cultivating and farming additional business opportunities within existing client accounts.
• Proven experience in acquiring new clients or securing “new logos” is a strong advantage.
• Skills: Exceptional interpersonal and communication skills, with the ability to establish and maintain lasting relationships with clients.
• Strong organizational and time-management abilities to effectively manage multiple client accounts and projects.
• Results-driven with a focus on meeting and exceeding performance targets.
• Proficiency in using ATS systems, CRM tools, and other recruitment technology platforms to streamline operations and enhance productivity.
• Bilingual proficiency in Korean is a plus.

At Pacer Group, you’ll be an integral part of a dynamic and growing team dedicated to driving client success and business expansion. We offer a collaborative work environment where your contributions will directly impact both client satisfaction and the long-term growth of the company. This is an exciting opportunity to play a key role in our mission to raise the standard of staffing and workforce solutions.

Mid-Senior level

Full-time

Business Development

Staffing and Recruiting