Sales Operations Specialist

About JSSI

For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and financial tools to the business aviation industry. With 6,000+ aircraft supported by maintenance programs and software platforms, JSSI leverages this wealth of data, scale, and innovation to drive cost savings and provide custom solutions that align to the interests of each client, regardless of make or model.

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JSSI products and services include:

• Maintenance Programs. Hourly Cost Maintenance Programs to stabilize maintenance budgets, maximize aircraft availability and enhance residual value.
• Parts & Leasing. Experienced product line specialized team who leverages our All-OEM inventory and global vendor relationships and goes beyond parts sourcing to find optimal customer solutions.
• Software. Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions, from choosing the right aircraft to tracking your maintenance, inventory, and MRO projects.
• Advisory Services. Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet, turboprop or helicopter.
• Aviation Capital. Customized asset-based finance solutions for business aviation.

The mission of Sales Operations Specialist is to provide superior support for our global Hourly Cost Maintenance Program Sales Team, enabling them to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process. The success of the Sales Operations Specialist ensures that the overall corporate growth, sales, and earnings objectives of JSSI are met and/or exceeded on a timely and consistent basis.

• Streamline communication between the Directors of Business Development and the internal teams involved in the sales process to allow the sales team to focus on sales.
• Sales process optimization through the integration of applications and tools.
• CRM management (Salesforce). The Sales Operations Specialist is responsible for maintaining an accurate sales funnel, tracking the process of current enrollments, and updating enrollment records daily.
• Generate, analyze and present reports.
• Valuating, documenting, implementing, and communicating the company’s best practices and formal processes.
• Complete and process pre-enrollment paperwork (proposals, authorization forms, contract applications, compliance certificates).
• Record, vet, and route sales leads.
• Support with trade shows / exhibitions as necessary.

• College education required.
• Minimum of 2 years of administrative experience.
• Excellent computer skills with extensive knowledge of Word and Excel.
• Discretion, ethic, good judgment, initiative, and the ability to work independently.
• Ability to handle multiple projects simultaneously and set appropriate priorities.
• Excellent oral and written communication skills.
• Aptitude for creative thinking and problem solving.
• Positive attitude.

For this role, the annual base pay generally ranges from $65,000 to $70,000, with the final offer determined by variable factors including but not limited to market location, job-specific knowledge, skills, education, and experience. In addition, your total rewards package may include an annual discretionary bonus plan, incentive or sales bonus plan, or other form of additional compensation based on your role.

Additionally, for full-time employees based in the USA, Canada or the Philippines, we offer a robust suite of benefits such as medical, dental, vision, retirement savings programs, etc., starting day one of employment.

JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristic protected by law. JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.