Account Manager​/Technical Manager

Overview of Role

This position serves as a primary interface between TSMC and one of our leading U.S. semiconductor customers focused on advanced computing and high-performance technologies. The Account Manager (or Technical Manager) will drive technical and business collaboration, oversee operational execution, and align foundry and packaging capabilities with customer roadmaps. Success requires a balance of commercial acumen, technical fluency, and strong cross-functional partnership.

• Lead discussions on advanced packaging technologies and silicon process coordination.
• Manage foundry operations, capacity planning, and project forecasting.
• Serve as the key liaison across internal functions — including Product Planning, Field Technology Support (FTS), Business Development, and Operations.
• Translate customer requirements into actionable deliverables and ensure smooth execution.
• Monitor key performance indicators and proactively identify business growth opportunities.
• Foster long-term partnerships through consistent communication and problem‑solving.

6–12 months:

• Gain proficiency with internal tools, systems, and business processes.
• Establish collaborative relationships with internal and customer stakeholders.

Longer term:

• Demonstrate proactive ownership of customer programs and strategic initiatives.
• Expand business opportunities and strengthen customer satisfaction.
• Contribute to the business unit’s growth trajectory through operational excellence.

• Bachelor’s or master’s degree in engineering or related technical discipline.
• 9+ years’ experience in the semiconductor ecosystem (foundry, EDA, or advanced packaging preferred).
• Strong understanding of semiconductor manufacturing processes and account management.
• Skilled in contract negotiation, capacity forecasting, and roadmap alignment.
• Excellent interpersonal and communication skills; proficiency in Mandarin Chinese preferred for cross‑border coordination.

• Proactive and self‑driven with a growth mindset.
• Demonstrated ability to manage complex, global accounts.
• Collaborative, detail‑oriented, and comfortable with high‑pressure situations.
• Strong EQ and business judgment in customer interactions.

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

• The world’s leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure‑play foundry business model when it was founded in 1987 and has been the world’s leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting‑edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.

TSMC North America, Inc. is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to…