Senior Strategic Program Manager, Data Center and AI
Listed on 2026-10-12
-
Business
Change Management, Business Development, Business Systems & Technology Analysis, Operations Management
Why WWT?
World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.
Founded in 1990, WWT brings together strategy, deep technical expertise and world‑class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state‑of‑the‑art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents.
Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Want to work with highly motivated individuals on high‑performance teams? Join WWT today!
Job SummaryOwns multi‑site data center and AI infrastructure programs valued at $25 million or more per program, from order through customer acceptance. Leads 50 or more matrixed resources across WWT, OEM, integrator, logistics, field, and customer teams. Accountable for delivery, budget, forecast, margin, customer outcomes, and executive communication, with experience developing and estimating client statements of work.
Responsibilities Program Delivery- Owns program outcomes across receive, rack, cable, configure, validate, and customer acceptance, with defined exit criteria for each stage.
- Owns integrated milestones, dependencies, risks, issues, decisions, and escalations across data halls, sites, and work streams; drives resolution and mitigation to closure.
- Ensures ordered, received, installed, validated, and accepted quantities reconcile to the bill of materials and statement of work.
- Drives damage, dead‑on‑arrival, return merchandise authorization, logistics, supply, and staffing exceptions to closure.
- Holds OEM, integrator, logistics, and field partners accountable for delivery commitments, quality, and acceptance criteria.
- Prioritizes work across sites, balances shared supply and staffing, and resolves cross‑site dependencies.
- Defines and operates program governance, including status reporting, stakeholder engagement, controls, and required artifacts.
- Owns executive reporting from live delivery data and communicates program health, decisions, financials, and required actions to executive stakeholders.
- Drives adoption of the designated delivery system by holding Project Managers, technical leads, and field crews accountable for timely and accurate recording. System data is the authoritative program status.
- Monitors customer satisfaction, delivery quality, and acceptance readiness.
- Owns program budget, forecast, revenue, cost, and margin, and takes corrective action to meet financial commitments.
- Owns procurement reporting and visibility, including lead times, quantities, constraints, and delivery commitments.
- Maintains alignment to the statement of work; connects bill‑of‑material changes and scope drift to formal change control and change orders.
- Owns the impact of contract modifications and leads negotiations on scope, cost, and schedule in partnership with commercial and legal stakeholders.
- Develops…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).