Chief Innovation Officer

The Chief Business Innovation Officer is responsible for building and leading the enterprise capability that identifies, incubates, and commercializes future sources of growth beyond the organization’s current business portfolio. Reporting to the EVP, Enterprise Strategy, Ventures & Innovation and serving as a member of the Senior Leadership Team (SLT), this leader will establish and operate the company’s innovation platform, creating the governance, portfolio management disciplines, external ecosystem relationships, incubation processes, and commercialization pathways required to continuously develop new sources of enterprise value.

The leader will focus on opportunities that extend beyond existing business boundaries while also helping the enterprise identify and advance adjacent growth opportunities that leverage current assets, capabilities, channels, and market positions. This includes evaluating unmet customer needs, emerging healthcare trends, technology-enabled solutions, business model innovation, and opportunities across adjacent and emerging markets. This leader will oversee the full innovation portfolio across multiple horizons, balancing near-term growth opportunities, cross-enterprise innovation initiatives, disruptive business models, and new growth platforms.

Through disciplined experimentation, validated learning, strategic partnerships, and commercialization pathways, the VP will convert emerging opportunities into scalable businesses, capabilities, and sources of long-term enterprise value. Unlike traditional product development roles focused on existing business lines, this role is accountable for building the enterprise innovation system that continuously generates and advances future growth opportunities.

Develop and lead the enterprise innovation strategy and long-term growth agenda aligned to enterprise priorities.

• Establish and govern a balanced innovation portfolio spanning adjacent growth opportunities, cross-enterprise innovation, disruptive business models, and emerging growth platforms.
• Identify and prioritize opportunities with potential to create meaningful enterprise value and strategic advantage.
• Create visibility into innovation portfolio performance, investment allocation, commercialization progress, and value creation.
• Establish portfolio management disciplines that balance risk, investment, learning, and commercial outcomes across multiple innovation horizons.
• Ensure innovation efforts remain focused on enterprise-level opportunities with meaningful strategic and financial impact.

Design and operate the enterprise innovation operating system, including opportunity identification, prioritization, governance, incubation, commercialization, and scaling processes.

• Establish stage-gated innovation frameworks and investment disciplines that support evidence-based decision making.
• Create governance mechanisms that determine when opportunities should be accelerated, refined, scaled, partnered, acquired, or discontinued.
• Develop repeatable approaches for evaluating opportunity attractiveness, strategic fit, scalability, enterprise readiness, and commercial potential.
• Implement innovation measurement frameworks focused on learning velocity, portfolio quality, capital effectiveness, commercialization outcomes, and enterprise value creation.
• Drive enterprise alignment around innovation priorities, resource allocation, and commercialization decisions.

Identify unmet customer, employer, provider, payer, and consumer needs that create opportunities for new business development. Design new products, services, capabilities, platforms, and business models that address emerging market opportunities. Evaluate adjacent markets and growth categories where the organization can create competitive advantage. Develop opportunity theses that translate emerging healthcare, consumer, technology, and ecosystem shifts into actionable growth strategies. Lead concept development from ideation through business case development, incubation, commercialization, and identifying pathways to scale.

Build sustainable growth platforms capable of generating long-term enterprise value and future revenue streams.

Own the innovation funnel that transforms emerging ideas into investable business…