Customer Sales Support; CSS Seller

Position: Customer Sales Support (CSS) Seller
Location: California

Customer Sales Support (CSS) Seller page is loaded## Customer Sales Support (CSS) Sellerremote type:
Hybrid Position locations:
Riverside, CA:
Virtual, CAtime type:
Full time posted on:
Posted Todayjob requisition :
Req
37300iHeart

Media Markets Current employees and contingent workers click  
** to apply and search by the Job Posting Title.
** The audio revolution is here – and iHeart is leading it!  iHeart

Media,
** the number one audio company in America**, reaches 90% of Americans every month -- a monthly audience that’s
** twice the size of any other audio company** – almost three times the size of the largest TV network – and almost 4 times the size of the largest ad-supported music streaming service. And we were just recognized as one of the Top Media Sales Organizations by The Myers Report! In fact, iHeart has:
** More #1 rated markets
** than the next two largest radio companies combined;
* ** We’re the largest podcast publisher**, with more monthly downloads than the second- and third-largest podcast publishers combined. Podcasting, the fastest-growing new media, today has more monthly users than streaming music services or Netflix;
* iHeart is
** the home of many of the country’s most popular and trusted on-air personalities and podcast influencers**, who build important connections with hundreds of communities across America;
* We create and produce some of
** the most popular and well-known branded live music events
** in America, including the iHeart

Radio Music Festival, the iHeart

Radio Music Awards, the iHeart

Country Festival, iHeart

Radio Fiesta Latina and the iHeart

Radio Jingle Ball Tour;
* iHeart

Radio is the **#1 streaming radio digital service
** in America;
* Our
** social media footprint
** is 7 times larger than the next largest audio service; and
* We have
** the only complete audio ad technology stack in the industry for all forms of audio**, from on demand to broadcast radio, digital streaming radio and podcasting, which bring data, targeting and attribution to all forms of audio at an unparalleled scale.  As a result, we’re able to combine our strong leadership position in audience reach, usage and ad tech with powerful tools and insights for our sales organizations to help them build success for their clients at a more efficient cost than any other option.

Because we reach almost every community in America, we’re committed to providing a range of programming that reflects the diversity of the many communities we serve – and our company reflects that same kind of diversity.  Our company values stress collaboration, curiosity, welcoming dissent, accepting mistakes in the pursuit of new ideas, and respect for everyone.

Only one company in America has the #1 position in everything audio: iHeart

Media!

If you’re excited about this role but don’t feel your experience aligns perfectly with the job description, we encourage you to apply anyway.  At iHeart

Media we are dedicated to building a diverse, inclusive, and authentic workplace and are looking for teammates passionate about what we do!
** What We Need:
** Manage low-revenue accounts and outbound prospecting, ensuring small accounts receive dedicated service while driving incremental revenue through upselling.
** What You'll Do:
** Account Management:  
• Serve as primary contact for transitioned accounts.  
• Maintain accurate SFDC records (notes, calls, activity).  
• Ensure smooth onboarding with introduction email and follow-up.
Revenue Growth:  
• Upsell products/services to existing accounts.  
• Execute outbound prospecting for new small-business opportunities.  
• Track and report performance against goals.
Operational Excellence:  
• Handle transactional tasks (billing, copywriting, A/R, recaps, PPTs).  
• Collaborate with internal teams for campaign execution.
Compliance:  
• Follow transition rules and maintain transparency for local AEs.
** What You'll Need:*
* • 1–2 years of sales or customer service experience preferred.  
• Strong communication and organizational skills.  
• Familiarity with CRM tools (SFDC) and digital advertising products.
** What You'll Bring:
**** Compensation:
** Salary to be determined by multiple factors including but not…