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Head of CX: Lead AI-Driven Customer Success
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2025-12-12
Listing for:
Cargohub Inc.
Full Time
position Listed on 2025-12-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Location: California
A leading AI logistics provider is looking for a Head of Customer Experience to lead their CX organization.
Your role will encompass driving customer adoption, retention, and expansion initiatives while building and scaling a talented Customer Success team. This position requires 5–10 years of experience in B2B SaaS, with proven success in managing NRR and GRR metrics. Competitive compensation and equity package offered, along with the opportunity to work directly with the CEO and CRO.
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