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Director of Customer Service Excellence
Job in
Chesterfield, St. Louis city, Missouri, 63005, USA
Listed on 2025-12-16
Listing for:
Silgan Plastics
Full Time
position Listed on 2025-12-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading plastics manufacturing company based in Chesterfield, Missouri is seeking a Director of Customer Service. This role involves overseeing multiple teams, developing customer service policies, and driving customer satisfaction initiatives. The ideal candidate will have over 5 years of managerial experience in customer service, exceptional leadership skills, and a strong strategic mindset. The position requires collaboration with various departments to enhance service metrics and processes.
This is a full-time in-office role with occasional travel requirements.
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