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Customer Support Director - Scale Ops
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-01-03
Listing for:
Avive Solutions, Inc
Full Time
position Listed on 2026-01-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Location: California
A mission-driven technology company is seeking a Customer Support Manager to lead its call center operations and enhance customer experiences. This role requires a leader dedicated to building and scaling support functions while ensuring service excellence across all interactions. The ideal candidate will have over 5 years in high-volume customer support environments, advanced knowledge of customer service KPIs, and be proficient with tools like Zendesk and Salesforce.
The anticipated salary range is between $90,000 and $125,000, depending on experience and location.
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