Sheriff's Communications Dispatcher Trainee

Overview

Sheriff's Department is recruiting Sheriff's Communications Dispatcher Trainees who receive and evaluate incoming emergency (9-1-1) calls, and dispatch emergency vehicles to incidents involving public safety. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations.

The role includes a $2,000 hiring bonus: $1,000 upon promotion to the journey-level classification and $1,000 upon successful completion of 2,080 service hours in the journey-level classification. See the MOU for details.

For more detailed information, refer to the Sheriff s Communications Dispatcher Trainee job description.

Two Excellent Benefits Packages to Choose From:

• HEALTH BENEFITS
• Medical & Dental:
  Family Coverage
• Vision:
  Employee Coverage
• Premium subsidies to offset health costs
• Flexible Spending Account:
  Pre-tax account for qualified healthcare expenses

• PAID TIME OFF
• Up to 4 weeks accruable vacation with cash-out option
• 11 days accruable sick leave
• 15 paid holidays
• Perfect Attendance Leave
• Flexible work schedules (in some departments)

• RETIREMENT PERKS
• Generous pension
• Retirement reciprocity may be available
• 457(b) Deferred Compensation
• Retirement Medical Trust (RMT)

Other benefits include: DCAP Account, County Paid Life Insurance, AD&D Insurance, 529 Savings Plan, Short/Long-Term Disability, Wellness Program, Commuter Services, Employee Discounts, and Annual Tuition Reimbursement. Details may vary by option.

As an alternative to the traditional benefits package, you may be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75/hour above the base rate of pay) with modified benefits.

Additional requirements:

Keyboarding 40 words per minute;

Experience:

No experience required. Candidates must be 18 years of age at time of application. Corrected typing speed of 45+ wpm is highly desired.

Examination:
Candidates who meet the minimum qualifications will be invited to take the Criti Call online written test. The test assesses skills in:
Keyboarding, Decision Making, Data Entry Multi-Tasking (Audio), Call Summarization Multi-Tasking (Audio), Cross Referencing (Audio), Memory Recall Numeric (Audio), Prioritization, Map Reading, Sentence Clarity, Reading Comprehension. Keyboarding speed of 40 wpm is required to pass; the Criti Call keyboarding practice test is available (practice resources may be found online). The Criti Call exam is a computer practical with audio-based exercises.

Application Procedure:
To be considered, complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications are accepted and processed continuously while recruitment remains open and may…