Teller, Customer Service​/HelpDesk

Join to apply for the Teller I role at First Interstate

This position is located at our Princeton, MO branch.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.

The Teller I will be responsible for daily teller transactions in both the lobby and drive-up locations of the branch. This entry‑level position also delivers outstanding customer service, develops and maintains client relationships, and identifies referral opportunities for additional Retail products and other lines of business.

• Provide customer account services by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording night and mail deposits, and selling cashier’s checks, traveler’s checks, and savings bonds.
• Answer customer questions in person and/or on the telephone.
• Record customer account transactions by logging cashier checks, traveler’s checks, and other special services; prepare currency transaction reports.
• Cross‑sell bank products by answering inquiries; inform customers of new services and product promotions; ascertain customer needs; direct customers to a branch representative.
• Reconcile cash drawer by proving cash transactions; count and package currency and coins; maintain a supply of cash and currency.
• Comply with bank operations and security procedures by maintaining customer confidentiality and protecting bank operations.
• Improve teller job knowledge by attending training sessions.

• High School Diploma or GED required.
• Experience in a cash handling role preferred.
• Excellent mathematical aptitude.
• Excellent written and verbal communication skills; strong attention to detail.
• Strong interpersonal skills.

• Lifting – Occasionally
• Sitting – Occasionally
• Standing – Frequently
• Talking – Frequently
• Walking – Occasionally
• Noise Level – Moderate
• Typical Work Hours – Vary based on scheduling/business need

• Entry level

• Full‑time

• Finance and Sales
• Banking