Community Services Specialist

Community Services Specialist

Jefferson Franklin Community Action Corporation (JFCAC) is looking for a Community Services Specialist to help individuals and families connect with resources and programs that support stability and self-sufficiency.

What You'll Do

• Meet with clients and assess their needs
• Help individuals and families complete applications and gather eligibility documents
• Connect people with community resources and support programs
• Answer phones, assist visitors, and provide great customer service
• Maintain accurate records and program information
• Support Utility Assistance and EZMO Transportation programs as needed

Required Qualifications

• High school diploma or GED required
• Strong customer service and communication skills
• Comfortable using computers and Microsoft Office
• Organized, detail-oriented, and able to handle multiple tasks
• Ability to work with people from diverse backgrounds and situations
• Experience in customer service, human services, case management, or a related field is a plus

Compensation & Benefits

• Starting pay rate $16.97 per hour, bi-weekly pay
• Non-exempt, full-time, 36-hour workweek, Fridays OFF!
• Paid Holidays, Vacation & Sick Time
• Paid Inclement Weather Days
• Medical, Dental, Vision, Agency-Paid Life Insurance, Accident, Critical Illness, Supplemental Life Insurance
• 403(b) Salary Deferral with Employer Match & Simplified Employee Pension Plan

Why Join JFCAC?

• Meaningful work that helps local families
• Collaborative and supportive team environment
• Opportunity to learn multiple community service programs
• Make a positive impact every day

Apply today and help connect our community with the resources they need to thrive!