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Lead Customer Success & AI Adoption; Premier Accounts

Job in Louisiana, Pike County, Missouri, 63353, USA
Listing for: Relativity
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Lead Customer Success & AI Adoption (Premier Accounts)
Location: Louisiana

Relativity is seeking a Lead Customer Success Manager to own Premier Tier accounts and drive strategic outcomes across AI adoption and change management. You will lead cross-functional teams, coordinate the account plan with TAMs, Adoption Services, and executives, and ensure high-value renewals.

You’ll shape methodologies, coach peers, and engage C-suite stakeholders to align on adoption, governance, and business impact.

As a Lead Customer Success & AI Adoption (Premier Accounts), you will play an important part at Relativity in Louisiana, MO, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Lead Customer Success & AI Adoption (Premier Accounts) role at Relativity, based in Louisiana, MO, United States.

We are looking to fill the Lead Customer Success & AI Adoption (Premier Accounts) position at Relativity in Louisiana, MO, United States.

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