Rep & Shipping Rep

General Responsibilities:

Assists customers as they place orders on , answers questions, and solves problems customers may have. Performs job responsibilities in a manner that ensures quality communication and customer service.

Realizes the importance of the CEF Culture Points and commits to upholding them personally and in the ministry of CEF (the importance of Godly leadership at every level, of the spiritual welfare of our workers, of prayer as our foundation, of evangelizing children, of a clear and Biblical presentation of the Gospel and of a commitment to excellence, for the glory of God).Specific

Responsibilities:

Processes orders received through cefpress.com Assists customers with account, order, or product questions, processes returns, etc.

Focused on increasing sales

Researches international shipping and ensures proper paperwork is completed

Determines best way to send shipments

Follows procedures to ensure orders are shipped the best way Maintains and improves customer relationships

Files orders and keeps picking tickets in order as necessary

Takes part in promotional and marketing efforts

Packs orders in appropriate shipping containers to ensure delivery without damage

Stocks product and shipping material as needed

All other duties as assigned by the supervisor

Essential Job Functions:

Self-motivated

Accurate and organized

Use of MS software especially MS office applications

Knowledge and experience with CEF curriculum and other products, helpful but not required

Attention to detail

Excellent verbal and written communication skills

Able to work under stress and time constraints

Problem solving skills

Team player

People skills

Ability to life 40lbs.

As a religious organization, Child Evangelism Fellowship is permitted and reserves the right to preferemployees or prospective employees on the basis of religion.