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Customer Service Leader — Hybrid

Job in Bourbon, Crawford County, Missouri, 65441, USA
Listing for: Imperial
Full Time position
Listed on 2026-11-04
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Customer Service Leader — Hybrid, People Growth
Location: Bourbon

Imperial is seeking a Customer Service Leader to mentor a high-performing team in a hybrid work environment. This role focuses on accountability, development, and customer-first thinking while driving escalation resolution and delivery of accuracy targets.

You will partner with Sales Leadership to identify opportunities, advocate for the team, and maintain professional communications with customers and reps. Strong leadership and communication skills are required.

Join us at Imperial as our next Customer Service Leader — Hybrid, People Growth in Bourbon, MO, United States.

We appreciate your interest in this position.

Join Imperial and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Service Leader — Hybrid, People Growth role at Imperial, based in Bourbon, MO, United States.

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