NPS-Focused Customer Experience Specialist
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Customer Success Management
Hertz is seeking a Customer Service Associate to deliver exceptional guest service at the counter, handle first-contact resolution, and act as the primary NPS liaison for management. The role emphasizes hospitality, coaching, and adherence to corporate policies while building guest satisfaction and retention.
With at least 3 years in customer service and rental car experience a plus, candidates should excel in relationship building, problem-solving, and cross-functional collaboration to drive
This opportunity is for the NPS-Focused Customer Experience Specialist role at Hertz.
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This posting is for the NPS-Focused Customer Experience Specialist role at Hertz, based in Woodson Terrace, MO, United States.
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