Aircraft Line Service
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Customer Service/HelpDesk
Job Description & How to Apply Below
Location: Chesterfield
Chesterfield, Missouri, United States - 63005
DescriptionThe line service professional is responsible for providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures and proper ground handling of aircraft as well as communicating effectively with customers, pilots, and team members within the customer service department.
Responsibilities And Duties- Aircraft movement, placement, fueling, and storage
- Fuel movement- quality control, disposal, and paperwork
- Daily check and upkeep of crew cars and vehicles
- Facility maintenance and upkeep
- Customer service, promotion of services
- Monthly crew meetings
- Annual re-current training
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies- Customer focus-naturally outgoing/extroverted
- Communicate with customers and employees in person, on phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company (Requires clean driving record)
- Strong computer skills including Microsoft office products
- Basic mathematical knowledge
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands- Must be able to lift 75 pounds
- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
- Outside work in all types of weather conditions
- Position may require bending, lifting, walking, stooping, squatting, gripping, and climbing a ladder
This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Education, Experience, And Eligibility Qualifications- Customer service experience in the service industry preferred
- Prior aircraft ground handling experience a plus
- High School Diploma
- Entry level position
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.
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