Senior Instructional Designer

Join the Clean Energy Revolution

Become a Senior Instructional Designer at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll play a key role in the strategic direction of the HR Enterprise Learning & Development group (ELD) in support of SCE training programs. As part of the learning organization, this position will work with training leads, internal clients and subject matter experts to determine the desired learning outcomes and learning objectives.

This Senior Instructional Designer position will be responsible for developing training programs for new or upgraded technology systems, including any related operational and business processes. Deliverables may include participant guides, eLearning, job aids, and assessments that are moderately complex to complex in nature.

As a Senior Instructional Designer
, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

• Delivers technical trainings on a wide range of solutions areas/ technologies
• Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead
• Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes
• Monitors and documents user outcomes, needs assessment and learning objectives
• Supports the implementation of training programs, delivery plans and documentation of user outcomes
• Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources
• Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions
• Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs
• Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results
• Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Five or more years of experience supporting technical training learning initiatives

Preferred Qualifications

• Bachelor's degree in instructional design, education, instructional technology, or equivalent work experience.
• Experience in designing and developing technical training materials, especially for complex systems like Salesforce.
• Experience consulting with stakeholders to understand performance and skill gaps, determine learning solutions, and linkage to goals.
• Experience leading large-scale training initiatives, aligning programs with business goals, regulatory requirements, and workforce needs.
• Experience developing blended learning solutions, including instructor-led training (ILT), eLearning, simulations, and hands‑on skill assessments.
• Experience using Digital Adoption Platforms (DAP) and content authoring solutions such as Enable Now to support training, user enablement, and in‑application guidance.
• Advanced skills and experience in instructional design practices and methodologies, including adult learning, ADDIE, and SAM.
• Proven experience working in an agile environment.
• Experience designing training and assessments that measure impact.
• Advanced analytical and project management skills with great attention to detail.
• Ability to communicate technical and non‑technical material in a readily understandable manner.
• Ability to work collaboratively with other team members.
• Strong verbal, written, and…