Student and Family Services Coordinator

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Job Purpose

Class Description

Student and Family Services Coordinator

Job Purpose

The Student and Family Services Coordinator conducts locally driven outreach and fosters family and community-based partnerships while enlisting parental involvement in students' educational programs; working with parents in identifying and achieving goals; accessing support services; creating ISANA-sponsored education and training programs and opportunities; and facilitating positive parent, school and student relationships.

Responsible to

School Principal

Director of Pupil Services

Job Functions

Essential Job Functions

• Demonstrates knowledge and support of ISANAs mission, vision, policies, and procedures, and charter petition.
• Review and communicate school policies, activities, parent handbook, parent meetings, and volunteer opportunities with parents.
• Host information sessions and tours of school site with perspective parents and community representatives.
• Prepares written materials for communicating information to our families, including regular newsletters, providing written reference, and documenting activities.
• Makes home visits for the purpose of acquiring information regarding parent/family needs and communicating school vision and expectations.
• Collaborates with community agencies and refer students and families to appropriate community mental health and other resources as needed.
• Engages students in mitigating challenging behaviors and developing positive behavior interventions that lead to student success.
• Consult with school staff and parents regarding the behavioral, social, and emotional needs of students, and recommend appropriate support strategies.
• May serve as member of Student Success and Progress Team.
• Develops programs and/or activities for parents to be involved in with their children to promote successful participation in all phases of school life.
• Actively seeks out new community partnerships based on the needs and wants of community members.
• Establishes, maintains, and leverages a network within the community in order to support student recruiting efforts.
• Raises awareness of the school through planning and hosting events and engaging families in conversations about the schools mission and vision.
• Plans and facilitates student recruitment and the timely preparation and submission of reports, applications and records.
• Develop and lead an internal recruitment committee comprising of various staff functions.
• Recruits and orients parent and community volunteers for the purpose of accomplishing assigned functions.
• Provide classroom and/or school-wide presentations for students, parents, as well as professional development for staff on a variety of topics.
• Perform other duties, as required and assigned.

• An earned Bachelors Degree from an accredited university with a degree in human services, social work, child development, community health, health services, or a closely related field.

• An earned Masters Degree from an accredited university in School Counseling or Social Work
• A valid CA Pupil Personnel Services credential

• Knowledge of issues related to families of diverse socio-economic and cultural backgrounds such as foster care youth and English Learners
• Familiarity with youth service agencies and services including medical, vision or dental, academic, mental health, and basic needs
• Ability to pursue relevant facts and data as needed when investigating or researching issues for assigned cases.
• Initiative and innovativeness
• Strong customer service skills
• Effective skills in managing time, priorities, and resources to meet strict deadlines
• Ability to present oneself as a positive representative of ISANA
• Exceptional oral and written communication skills
• Fluency with a variety of computer software and systems, including Microsoft Office
• Ability to support parent engagement and empowerment in a school community, and facilitate interdisciplinary team support
• Ability to work effectively with adults in a consultative role.
• Ability to travel to other sites/locations.
• Mobility to traverse all areas of the worksite.
• Ability to sit and stand for periods of time and the manual dexterity to perform keyboarding tasks.

• This position may include long periods of sitting or standing in an environment with moderate noise levels, and no direct exposure to hazardous physical substances. This position is frequently required to stand, sit or walk, use hands and fingers and reach with arms.
• Specific vision abilities required by this job…