Student Support Services & First-Generation Initiatives Advisor

Apply now Job no: 554249
Work type: Staff
Location: Channel Islands
Categories: Unit 4 - APC - Academic Professionals of California, Temporary, Part Time, Student Services, On-site (work in-person at business location)

Division of Student Affairs

Student Services Professional III

** Temporary/Part-Time Position - 24 hours per week **

THIS IS A GRANT FUNDED POSITION SUBJECT TO ANNUAL RENEWAL OF GRANT FUNDS-NO PERMANENT APPOINTMENT WILL BE REACHED FROM THIS POSITION.

• Counsels students in their growth and development during their academic journey; guides students with identification of long-term goals and career plans; provides information and direction for planning a program of study to help ensure that students meet their goals and graduate within an appropriate time frame.
• Advises students individually and in groups regarding their academic plan and performance; implements the provisions of the academic support programs; reviews, monitors, and evaluates student progress; identifies potential student needs or problem areas; provides resources and referrals.
• Facilitates an intake process for all students to guide appropriate course registration; reviews, evaluates, analyzes, processes, and maintains students’ academic records from all academic institutions to certify completion of requirements; advises students and provides assistance and technical information regarding academic and degree completion matters.
• Tracks and maintains information related to retention, attrition, and success rates of all enrolled students; identifies barriers and develops a system to identify and intervene with students with academic needs and/or difficulties; monitors students’ academic progress including analyzing reports, identifying potential areas of concern, and providing appropriate support and resources.
• Acts as subject matter expert for a set of academic programs; works to position the student to create a graduate plan that meets requirements for the degree; serves as a proactive agent to support students with faculty and academic departments.
• Applies affirmation, support, and advocacy in academic counseling and outreach in the program population.
• Demonstrates knowledge in all degree requirements and common substitutions and transfer equivalencies to support both the program participants and faculty.
• Coordinates program activities including Semester Calendar, Financial Literacy, Cultural Events, TRIO Day, and other student engagement activities.
• Develops and implements assessment efforts of the advising, tutoring, and study skills components.
• Monitors and oversees the maintenance of all student records, including updating all required paperwork each semester/year (i.e., transcripts, financial aid reports, counselor notes, student contacts).
• Manages student intake process for all newly admitted participants.
• Conducts program evaluations for undergraduate students; prepares and records petitions to modify academic requirements; performs graduation audits to determine eligibility; confirms degree completion and commencement participation.
• Serves as a liaison between the University and the students with respect to degree requirements and student progress; responds to requests, concerns, and complaints from students, parents, faculty, campus administrators, and the general public regarding programs, services, policies, procedures, and regulations; resolves matters with confidentiality, tact, and sensitivity; expedites referrals to appropriate/responsible groups.
• Maintains the confidentiality of student records and other information according to FERPA regulations.
• Coordinates with various offices, faculty, and staff to develop specific programming to increase student success, retention, and graduation rates; provides accurate information and serves as a campus resource through workshops, presentations, trainings, and classroom instruction; assists and participates in various events as required, including Admitted Dolphin Day, Academic Advising & Course Registration, Orientation, Weeks of Welcome, and Commencement.
• Prepares and maintains a variety of technical and complex records and files related to…