Field Service Engineer

Field Service Engineer – BD (Tissuemed Ltd)

Job Description Summary

Provide Installation, Preventive and Corrective Maintenance on Medical Devices.

Overview

BD is one of the largest global medical technology companies. Advancing the world of health™ is our Purpose. We believe that the human element across our global teams allows us to continually evolve. Join us and discover an environment where you’ll be supported to learn, grow, and become your best self.

Responsibilities

• Installation & Maintenance:
  Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments.
• Customer Relations:
  Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions.
• Sales Support:
  Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves; provide feedback to improve financial performance and generate service revenue.
• Documentation:
  Complete service administration activities promptly, adhering to ISO, FDA, and BD policies.

Minimum Requirements

• Associate’s degree or Technical School equivalent; applicable equivalent military experience considered.
• Ability to troubleshoot and resolve technical issues efficiently.
• Collaboration with sales representatives and service team members.
• Valid state‑issued driver’s license with a clean driving record.

Preferred Requirements

• Experience diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
• Bachelor of Science in a related field preferred.
• Field Service Engineering and/or Networking/IT System Upgrades experience.
• Experience in a lab or hospital environment.

Travel & Physical Requirements

• Ability to travel up to 50% of the time, including occasional overnight stays; drive distances of up to 6 hours within a given day.
• Valid state‑issued driver’s license with at least 3 years of driving history, meeting BD’s auto safety standards.
• Flexible working hours throughout the week, traveling to various customer locations.
• Lifting: up to 30-40 lbs. from floor to chest level; push/pull up to 70 lbs.; carry a pack up to 30 lbs. on your back for up to 1 hour.
• Tool use: proficient in operating powered drills, screwdrivers, saws; manual sockets, crescent wrenches, and screwdrivers for extended periods.
• Ability to sit, kneel, squat, bend, and stand repeatedly in an 8–10‑hour period to assemble and repair instrument suites; climb and lift portable ladders and step stools; perform fine motor tasks while reaching over an 8–10‑hour day.
• May be required to wear a respirator while servicing equipment; must pass a fit test and annual spirometry.

At BD, we prioritize on‑site collaboration because we believe it fosters creativity, innovation, and effective problem‑solving, which are essential in the fast‑paced healthcare industry. For most roles, we require a minimum of 4 days of in‑office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work‑life balance. Remote or field‑based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID‑19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, do what’s right, hold each other accountable, and learn and improve every day.

Salary Range Information

$21.60 - $33.60 USD Hourly

• Entry level

• Full‑time

• Information Technology
• Medical Equipment Manufacturing

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.