Field Service Engineer

Field Service Engineer – BD Nogales Norte

Join BD as a Field Service Engineer to provide installation, preventive, and corrective maintenance for medical devices at BD Nogales Norte.

BD is one of the largest global medical technology companies. Advancing the world of health™ is our Purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of Med Tech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

• Installation & Maintenance:
  Provide support for installation, maintenance, modification, and repair of mechanical, electromechanical, and software-based instruments. Tasks include installation, repair, calibration, cleaning, and testing of instruments.
• Customer Relations:
  Build and maintain positive relationships with customers, review solutions, discuss needs, and ensure safe operational conditions.
• Sales Support:
  Actively support the sale of service contracts, collaborate with sales representatives and service team members on system configurations, upgrades, installations, and moves. Provide feedback to improve financial performance and generate service revenue.
• Documentation:
  Complete service administration activities promptly, adhering to ISO, FDA, and BD policies.

• Associate’s degree or Technical School equivalent; applicable equivalent military experience considered on a case‑by‑case basis.
• Ability to troubleshoot and resolve technical issues efficiently.
• Collaboration with sales representatives and service team members.
• Valid state‑issued driver’s license with a clean driving record.

• Diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments.
• Experience in diagnosing and repairing medical devices, electromechanical equipment, or scientific instruments is a plus.
• Bachelor of Science in a related field preferred.
• Field Service Engineering and/or Networking/IT System Upgrades.
• Experience in a lab or hospital environment.

• Ability to travel up to 50%, including occasional overnight stays based on business needs. Ability to drive distances of up to 6 hours within a given day, and in adverse weather conditions.
• Valid state‑issued driver’s license with at least 3 years of driving history, meeting BD’s auto safety standards.
• Flexible working hours throughout the week, traveling to various customer locations.
• Lifting requirements – Ability to lift objects weighing up to 30‑40 lbs. from the floor to chest level. Ability to push and pull objects weighing up to 70 lbs. The ability to carry a pack weighing up to 30 lbs. on your back for up to 1 hour.
• Tool Use – Proficient in operating powered drills, screwdrivers, and saws. Capable of using manual sockets, crescent wrenches, and screwdrivers for extended periods, typically 8 to 10 hours a day.
• Ability to sit, kneel, squat, bend, and stand repeatedly in a 8–10‑hour period to assemble and repair instrument suites. Able to climb and lift portable ladders and step stools. Ability to perform fine motor tasks while reaching over an 8–10‑hour day.
• May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and annual spirometry.

USD $21.60 – $33.60 Hourly.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture and understand the human story that underpins everything we do.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID‑19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally‑protected characteristics.