Quality Engineer

Quality Engineer

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships. Our vision is for our customers to know us globally as their innovative, easy‑to‑do‑business‑with, best‑in‑class life‑safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.

As a Quality Engineer, you will be responsible for driving root‑cause investigations, implementing sustainable corrective actions, and ensuring continuous improvement across manufacturing and operational processes. You will excel at cross‑functional collaboration, data‑driven problem solving, and maintaining high standards of product quality and compliance. If you’re ready to step into a role where your expertise makes a visible impact every day and where you can grow, innovate, and shape the future of our operations, apply now and be part of what’s next.

• Collaborate with engineers to bring new product concepts to life through hands‑on prototyping, testing, and documentation.
• Lead and facilitate PCA investigations using structured problem‑solving tools (5 Why, Fishbone, DMAIC, etc.).
• Own the full lifecycle of corrective actions, from issue identification through verification of effectiveness.
• Ensure timely closure of PCAs in alignment with internal quality standards and regulatory requirements.
• Conduct containment activities to protect customers and prevent recurrence of issues.
• Maintain accurate documentation and records related to PCAs, nonconformances, and quality events.
• Support internal and external audits by providing evidence, reports, and corrective action updates.
• Ensure compliance with ISO, UL, FM, and other applicable standards.
• Analyze quality trends, defect data, and process performance metrics to identify systemic issues and improvement opportunities.
• Prepare and present PCA reports, dashboards, and recommendations to leadership.
• Monitor the effectiveness of corrective actions through data validation and process verification.
• Partner with Engineering, Operations, Supply Chain, and Production teams to implement corrective actions and drive alignment.
• Collaborate with suppliers to resolve quality issues and drive supplier corrective actions when required.
• Provide training and guidance on PCA processes, root‑cause tools, and quality best practices.
• Identify opportunities to enhance product quality, reduce defects, and improve process capability.
• Support Lean, Six Sigma, and other continuous improvement initiatives across the organization.
• Contribute to the development and refinement of quality procedures and standards to strengthen the overall quality system.
• Take on additional responsibilities as needed to support team goals and project milestones.

What You Bring

Experience That Drives Success

• Bachelor’s degree in Engineering, Quality, or a related technical field.
• 3+ years of experience in a Quality Engineering or Manufacturing Engineering role.
• Strong knowledge of corrective action methodologies and root‑cause analysis tools.
• Experience working within a formal Quality Management System (ISO 9001, AS9100, IATF 16949, etc.).
• Six Sigma Green Belt or higher is preferred.

Key Strengths & Skills

• Experience with statistical analysis tools such as Minitab, JMP, or similar platforms.
• Familiarity with FMEA, control plans, PPAP, or comparable quality frameworks.
• Background in high‑reliability industries (aerospace, medical devices, automotive, electronics, etc.).
• Acts with integrity, professionalism, and confidentiality.
• Strong verbal and written communication skills.
• Proactive time management with the ability to manage multiple projects at various stages of the product development cycle.
• Bias for action and the ability…