Field Application Engineer; Senior

Full details of the job.

Vacancy Name

Location City

Location City SHANGHAI

Location Region

Location Country

Location Country China

Role also available in

About u-blox u-blox is a global leader in automotive, industrial, and consumer markets, driving innovation through our cutting-edge positioning and short-range communication technologies. We are the pioneers behind high-precision technologies, providing smart and reliable solutions that enable people, vehicles, and machines to determine their precise position and communicate wirelessly. With headquarters in Thalwil, Switzerland, and offices across Europe, Asia, and the USA, we are making a global impact.

The Senior Field Application Engineer must ensure that the highest level of support is provided to internal and external customers as requested.

To be successful in this role, you must have a good understanding and in-depth knowledge in the domain of GNSS, and Short-range technologies. The FAE team is responsible for bringing u-blox products to the markets by supporting our Business Development team in all aspects of technical pre-sales to problems resolutions.

• Ensure an excellent 1st level support regarding our GNSS, and Short-Range products.
• Pre-sales assistance/Design-In Support/After-sales support.
• Customer developments (engineering).
• Final evaluation of analyzed Returned Material and feed back to team.
• Consulting of customer projects in Support Area in consent of Business Development team and Head of Support China.
• Coordination of Support Activities in consent with Head Support China.
• Bench Test and RMA screening for China.
• Organizes the technical training of u-blox customers' personnel and the distributors.
• Analysis of Short Range, andGNSS market and new project opportunities reported to the Business Development team and Head of Support China.
• Provides customer support reports to the Business Development team and Head of Support China.
• Provides technical market feedback to Business Development team and bug reports to Head of Support China.
• Performs periodic technical competition analysis and road test according to instructions of Head of Support China.

• Bachelor’s degree in Electrical Engineering.
• Minimum 5 years of working experience in one or more of the following technical domains:
  • GPS/GNSS technologies e.g Automotive Dead Reckoning, Timing, PPP, A-GNSS domains
  • Hardware engineering, BB & RF, Microprocessor architecture, e.g ARM
  • Software engineering, Linux kernel, Android, RTOS embedded systems
  • Bluetooth and Wireless LAN technologies
• Experienced in embedded HW&SW debugging on real time operating systems.
• Experience working with UDP, MQTT, Secure Key Management or web services will be added advantage.
• Strong problem-solving skills.
• GNSS background is preferred.
• Strong customer-orientation and interpersonal skills.
• Ability to quickly understand the customer´s application and system architecture.
• Fluent in English communication, both written and spoken.
• Frequent traveling within China.
• Working location
  -Shanghai