Customer Service Gaming Associate

Join to apply for the Customer Service Gaming Associate role at Knighted

Knighted is hiring Gaming Associates who are great with numbers and thrive in a fast-paced, exciting environment. This is an opportunity to build real-world skills and start a long-term career with a company that invests in its people. If you’re a night owl looking for a full-time role that keeps your mind engaged, this could be the perfect fit.

• Collaborate with casino personnel and dealers to ensure smooth operations.
• Handle casino chips and verify game fairness and accuracy.
• Promptly report any suspicious activity.
• Foster exceptional customer service and a positive, professional environment for guests and colleagues through teamwork with casino staff.

South Sacramento, CA

$18.50 - $20.50 per hour (Additional $2/hour for late-night shifts)

4 days, 10 hours (Full-Time only; weekend availability required; be prepared to work late hours)

Monday – Friday, 12 pm – 8 pm

• Must be 21 years of age or older
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division)
• Open availability for the casino's 24/7 hours of operation
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure

• Able to sit or stand at a gaming table for 3 to 4 hours at a time
• Able to use hands and fingers in a dexterous manner (rotating wrists, grabbing, pulling, pushing, pinching, tapping)
• Able to lift 5–10 pounds for chip management and bank reconciliation (varies by location)
• Able to see, speak, and hear clearly during gameplay
• Has necessary vision capabilities: close, distance, color, peripheral, and depth perception
• Comfortable with direct communication and giving corrections when needed
• Able to stay focused and manage stress effectively in fast-paced, high-pressure environments

• Comprehensive Paid Training:
  No experience? No problem. Training prepares you for the role with hands-on learning and networking opportunities.
• Pay Raises:
  Opportunities for increased compensation as you master games and skills.
• Robust Benefits: 401(k), health insurance, vision and dental plans, and paid time off.
• Employee Perks:
  Team activities, opportunities to work on multiple games, and growth potential.
• Community Engagement:
  Knighted Neighbors program for volunteering and supporting causes.
• Low Physical Demand:
  Focus on customer service, quick thinking, and attention to detail.
• Career Advancement:
  Possibility to move into leadership roles.

• Initial Interview – 30 minutes
• Final Interview – 30–45 minutes
• Orientation – 3–4 hours

Note:

Submitting an application allows you to be considered for Knighted locations across California. To streamline the process and avoid duplicates, please submit only one application.

Knighted is regulated by the California Gambling Control Commission and provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type and complies with applicable laws. See the Fair Chance Act for more details.

By submitting your application you acknowledge and consent to Knighted’s Job Applicant Privacy Notice and the company’s use of personal information as described in the disclosure.