Cage Cashier

Join to apply for the Cage Cashier role at Century
21
.

Location:

IOC Caruthersville LLC, Caruthersville, MO, US.

Employment type:

Full time. Report to:
Cage Supervisor. FLSA Status:
Non-Exempt.

• Seniority level:
  Entry level
• Job function:
  Other

The team member in this position is responsible for providing superior service to both internal and external guests. The Cage Cashier distributes money to gaming guests via check cashing, cash advance, TITO tickets, coupons, chips, winner vouchers and tournament buy‑ins and pay‑outs.

• Interact with all guests and team members to positively influence the guest and team member experience. Demonstrate resiliency when faced with difficult situations under all types of business conditions. Work effectively and courteously with fellow team members.
• Safeguard company assets and adhere to all Cage and Company policies and procedures.
• Maintain and be held accountable for all funds entrusted to you on an assigned shift.
• Provide prompt, friendly and courteous service to all guests in a confidential manner.
• Balance all money transactions and paperwork.
• Create teamwork by helping co‑workers with essential functions.
• Act as a role model, presenting oneself as a credit to Isle Casino Cape Girardeau and encouraging others to do the same.
• Adhere to regulatory, departmental and Company policies in an ethical manner and require others to do the same.
• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to define situations requiring the attention of supervisory personnel. Seek to resolve all situations in a manner that maintains positive guest relationships.
• Must be able to work a flexible schedule as required by business operations, including nights, weekends and holidays; shifts may change based on business needs.
• Perform other duties as assigned.

Physical Demands

• Must be able to stand up to 8 hours; walk; use hands to type on the keyboard and to count money; reach with arms; stoop, kneel, crouch, or crawl.
• Must be able to lift up to 25 pounds without assistance.

Mental Demands

• Must be able to add and multiply in head; count currency to your self, then while fanning the currency count out loud to the guest.
• Must be able to multi‑task.
• Must be able to complete tasks in an interruptive environment under time pressures.

Work environment:
Must be able to work in a smoking environment with loud noise.

• High School Diploma, GED, or equivalent preferred; previous cashiering or banking experience preferred and/or two years in the Casino Industry.

• Must be able to use a computer, telephone, 10‑key calculator, and complete forms; have basic mathematical skills.

• Must be able to obtain and maintain a valid Level 2 Missouri Gaming License.
• Must be able to receive and maintain all required certification relating to the position.
• Must complete all required company training.

The statements herein are intended to describe the general nature and level of work being performed and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract of employment and are subject to change at any time due to reasonable accommodations, business demands or direction by management.

I attest that I have read and understand the job description and am able to perform all the job responsibilities described herein. I will notify Human Resources should this change.