Residential Community Service Partner

Join to apply for the Residential Community Service Partner role at University of California, Santa Cruz
.

• For full consideration, applicants should attach their resume and cover letter when applying for a job opening.
• For guidance related to the application process or if you are experiencing difficulties when applying, please review the Applicant Resources on our website.

UC Santa Cruz jobs are posted until filled. All application materials submitted by 11:59 pm on the IRD will be routed to the hiring team for consideration.

NOTE:

Applicants who miss the IRD are still encouraged to apply; their materials will still be forwarded for consideration if requested by the hiring team. Application materials cannot be accepted outside of the jobs portal. Applications cannot be edited on an applicant's behalf. For more information about the IRD and the applicant review process, view this link.

Under the general supervision of the Residential Community Service Supervisor, the Residential Community Service Partner is responsible for providing residential safety and security services for the Residential Community Service Program (RCSP), which operates seven (7) nights a week, 365 nights a year from 7pm through 3am. In addition, the incumbent will serve as a liaison with Fire, Police and Dispatch; respond to student concerns;

and provide documentation regarding all community interactions.

Budgeted Salary: $28.43/hourly.

Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount the University reasonably expects to pay and the salary extended should not exceed this posted amount.

Benefits Level Eligibility: Full benefits

• Full-time, Fixed
• Percentage of Time: 100%, 40 Hours per Week
• Days of the Week: TBD - Work Days and Schedules to be Discussed at Time of Interview
• Shift Includes:
  Evenings, Nights, Swing Shift, Weekends - to be Discussed at Time of Interview
• Shift Differential:
  Plus an additional $1.00/hour of shift differential pay when a qualifying shift is worked.

Employee Classification: Career appointment

Job End Date: None

Work Location: UC Santa Cruz Main Campus

Union Representation: Service Employees (SX)

Job Code Classification: 005328 (PROCTOR)

Travel: Never or Rarely

70% - Community Patrols

• Provide nightly foot patrols throughout the assigned residential community
• Complete nightly lockup
• Maintain the security of assigned keys
• Respond as directed by Dispatch to radio calls
• Provide assistance and support to residents as needed
• Identify and mitigate any unsafe condition or health risks encountered

15% - Reporting

• Responsible for logging and reporting community observances regarding student events, gatherings and unusual happenings.
• Provide written documentation of all policy violations, community/resident interactions, incidents, radio calls, emergencies, occurrences, and observations which occur during the work shift as per departmental procedures.

10% - Emergency Preparedness

• Must be familiar with and ready to enact the campus Student Services Disaster Operations Committee (SSDOC) procedures.
• Provide first aid, CPR or AED services as needed.
• Manage evacuations of buildings and communities and be able to extinguish small fires as needed.
• Must be familiar with Community Emergency Responder Team (CERT) practices and procedures and be ready to respond in the event of an emergency or disaster.
• The incumbent will stay current with training in CPR/first aid/AED, CERT, and the campus and divisional emergency plans.

5% - Other Duties

• Will drive campus owned vehicles and/or a personal vehicle as needed.
• Perform other duties as assigned in support of Colleges, Housing, and Educational Services and the University.

• Customer service experience sufficient to interact in a positive and professional manner with all levels of personnel within the organization.
• Strong interpersonal skills sufficient to connect with people in a respectful, supportive, yet authoritative manner with people from a…