Slot Supervisor

Join to apply for the Slot Supervisor role at Century
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The position is located at IOC Caruthersville LLC, Caruthersville, MO, US. This is a regular full‑time role.

The team member in this position is responsible for providing superior service to both internal and external guests. The Slot Supervisor will be responsible for the successful operation of the casino floor, monitor performance of slot machines, player activity, slot attendants, and conditions of the casino slot areas ensuring that all slot machines are operable and identified for repair as necessary during their assigned shift.

They are responsible for assisting the Shift Manager and the Manager in the administration, operation, and direct management of casino bars and staff. Supervisors will be responsible for learning and communicating the various policies and systems required for the operation of the casino bars. They will ensure compliance with all internal controls and Gaming regulations, as well as making sure that guests have a favorable experience.

• Interact with all guests and team members to positively influence the guest and team member experience. Demonstrate resiliency when faced with difficult situations under all types of business conditions. Work effectively and courteously with fellow team members.
• Responsible for verifying jackpots, paying jackpots, completing paper fills and accurately filling out all related paperwork associated with transactions.
• Responsible for the supervision and performance of the assigned outlet staff on a shift basis to ensure exemplary guest satisfaction.
• Participates in the modification of resources due to changes in the business plan or volumes.
• Manages processes and programs that will effectively control and reduce lost time injuries.
• Responsible for reviewing staffing levels to provide optimum service while maintaining or controlling cost.
• Assists management with all sanitation laws and health regulations and applicable OSHA regulations to ensure outlet meets or exceeds said practices and requirements.
• Ensures the proper service of alcohol by following the current laws of the state and the policies of the company.
• Responsible for ordering product and maintaining par levels.
• Responsible for accurately and effectively completing the inventory process.
• Delegates various duties and assigns tasks.
• Responsible for monitoring employees.
• Responsible for the successful performance of assigned duties.
• Reviews casino activities and performance with the Manager.
• Meets with other management staff as necessary.
• Attends meetings and contributes to company strategy and policy making as required.
• Manages and controls departmental expenditures, including payroll, within agreed budgets.

Mid-Senior level

Full‑time

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