Senior Accounts Receivable Specialist

Being naked is the #1 most sustainable option. We're #2.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

The Sr. Accounts Receivable (AR) Specialist will oversee the full receivables cycle, with a strong focus on collections, chargeback management, return reserves, and reconciliation processes. This role ensures accurate AR reporting, minimizes risk from deductions, and supports cash flow in a dynamic retail and consumer products environment. The ideal candidate will be detail-oriented, proactive, and skilled at managing customer relationships.

• Lead day-to-day operations of the AR team, including invoicing, collections, and cash application.
• Monitor and analyze AR aging, proactively addressing delinquent accounts and reducing past-due balances.
• Manage and reconcile chargebacks, short-pays, and deductions; partner with Sales, Operations, and Supply Chain to resolve disputes and recover funds.
• Oversee accounting for chargeback write-offs to ensure accurate revenue recognition and compliance with company policies.
• Manage return-to-vendor (RTV) reconciliations to ensure accuracy of credits, deductions, and supporting documentation.
• Review customer contracts and vendor agreements to align AR practices with negotiated terms.
• Prepare and deliver weekly and monthly AR and collection reports, highlighting risks, opportunities, and KPI trends (e.g., DSO, % past due).
• Support month-end and year-end close by preparing AR reconciliations, reserve schedules, and audit support.
• Recommend and implement process improvements and system enhancements to strengthen internal controls and improve efficiency.
• Provide leadership, coaching, and professional development for AR clerks going forward when the team scales.

• Bachelor’s degree in Accounting, Finance, or related field preferred; CPA or MBA preferred not required.
• 5+ years of progressive AR experience, preferably with 1 year in management or supervisory role.
• Strong knowledge of chargebacks, return reserves, deductions, and RTV reconciliation in a retail/wholesale consumer products environment.
• Hands-on experience with EDI invoicing, retailer/vendor portals, and chargeback management systems.
• Proficiency in ERP/accounting systems (Net Suite, Salesforce, Looker) and advanced Excel skills.
• Excellent analytical and reconciliation skills with strong attention to detail.
• Effective communicator with the ability to collaborate cross-functionally (Sales, Operations, Customer Service, Supply Chain).
• Comfortable in a fast-paced, high-volume environment with competing priorities.

• Accuracy and timeliness of AR aging and reconciliations
• Reduction in outstanding chargebacks and deductions
• Accuracy of chargeback write offs and RTV reconciliations
• Achievement of DSO and collection targets
• Successful resolution of disputes and recovery of funds
• Timely communication with customers with AR statements

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base salary range is $60,000 - $80,000 + 5% eligibility, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

• Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support…