Senior Tax Analyst, State Tax

Join to apply for the Senior Tax Analyst, State Income Tax role at Genesys

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

Through our AI‑powered Experience Orchestration platform, we accelerate growth by delivering empathetic, personalized experiences at scale.

We employ more than 6,000 people worldwide who embrace empathy and collaboration. Our employees have the independence to make a larger impact and take ownership of their work.

Flexibility to work in‑office, fully virtual, or a hybrid of the two (within US).

• State and Local Income Tax Compliance & Reporting
  • Prepare the state and local income tax returns and supporting work papers.
  • Calculate and file quarterly income tax estimates, and year‑end extensions, ensuring payments are made by due dates.
  • Assist with quarterly and year‑end income tax provisions in accordance with ASC 740, including analyzing tax reserves, deferred tax assets and liabilities, state income taxes payable and required footnotes and disclosures.
  • Respond to inquiries from tax authorities in connection to notices and examinations.
  • Keep abreast of tax law changes and perform technical research and analysis to apply tax laws to support tax positions related to the Company’s business.
• Tax Planning & Analysis
  • Perform state nexus determinations and ensure compliance with applicable laws.
  • Conduct state tax planning and apportionment calculations.
  • Research and analyze complex state and local tax issues to determine appropriate tax treatment.
  • Stay current on state tax legislation and assess its impact on the business.
• Collaboration & Process Improvement
  • Assist with preparation of federal income tax return as needed.
  • Collaborate closely with cross‑functional teams including finance, accounting, and treasury to gather data needed to support income tax calculations.
  • Support ongoing tax planning projects, including tax research and modeling/forecasting tax impacts.
  • Identify and implement process improvements to enhance efficiency and manage risk.
  • Learn how Genesys tax is leveraging AI tools to streamline workflows, automate tasks, and analyze data.

• Bachelor’s Degree in Finance, Accounting, or a similar field. Master’s Degree in Taxation preferred.
• Certified Public Accountant (CPA) (or actively pursuing).
• 4–10 years of tax‑related work experience in a public accounting firm and/or large multinational corporation, with a focus on state and local income tax. Big‑four experience is a plus.
• Experience in advanced research and interpretation of state and local tax laws.
• Experience accounting for income taxes under ASC 740, preferred.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.).
• Experience with One Source Income Tax and One Source Tax Provision, preferred.
• Experience with Workday ERP system is a plus.
• High attention to detail and accuracy.
• Strong analytical, organizational, and critical thinking skills.
• Ability to work independently in a challenging environment with high integrity, manage multiple priorities, and meet tight filing deadlines.
• Strong interpersonal skills to build relationships and collaborate with other members of the tax team.

This role has a market‑competitive salary with an anticipated base compensation range of $75,000.00 – $. Actual salaries will vary depending on experience, qualifications, skills, and location. The role may also be eligible for a commission or performance‑based bonus.

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work‑from‑home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption assistance.
• Fertility treatments.

If you require a reasonable accommodation to complete any part of the application process, contact us at reasonab You can expect a response within 24–48 hours.

Genesys is an equal‑opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.