Loan Officer Assistant

Overview

We are a growing mortgage team looking for an organized, detail-driven Operations Coordinator / Loan Officer Assistant to help keep our loans — and clients — on track from application to closing. If you love checklists, staying one step ahead, and making complex things run smoothly, we’d love to meet you.

This role supports a Senior Mortgage Banker and is critical to ensuring an efficient, well-communicated, and smooth client experience. You will manage files, coordinate communication, and help improve workflows and systems. Mortgage experience is required.

Below is not the full list of responsibilities/role that comes with the LOA job description. If you would like the full LOA job description we can discuss this during the interview.

• Track and manage loan files from pre-approval through closing
• Gather, organize, and upload client documents in Encompass
• Prepare disclosures and assist with running DU/LP
• Follow up with clients, realtors, and team members via phone, email, and text
• Support marketing efforts using tools like Total Expert
• Improve workflows and help create standard operating procedures (SOPs)
• Coordinate internal operations and occasional business events

• Must live within commuting distance of Chesterfield, MO (in-office required)
• Incredibly detail-oriented, organized, and proactive
• Strong communication skills — professional, friendly, and clear
• Comfortable learning new software and digital tools
• Able to manage multiple tasks in a fast-paced environment
• Mortgage experience required

You’ll be part of a tight-knit, high-performing team that values client care, efficiency, and growth. We take our work seriously — but we also like to keep things fun, friendly, and people-first.