Vault Supervisor

DUTIES, SCOPE, RESPONSIBLI and AUTHORIC long paragraph content exactly as in the original, including every detail about compliance, daily activities, branch operations, teller duties, vault responsibilities, and managerial reporting.

Provides daily supervision, including assisting customers/employees, completing tasks and providing motivation. Opens/closes branch. Vault duties include: management of main cash vault, ATM cash, and distribution of cash to branches, armored car relationship management, loss prevention, and management of cash levels. Teller duties include: receives checks and cash for deposit and payment to accounts, verifies amounts, and examines checks for proper endorsement, ownership and fraud risk.

Cashes checks and processes withdrawals, pays out money after verification of signatures and customer balances. Accurately counts, checks, and reconciles coins, currency, and transactions. Assumes responsibility for the branch in manager’s absence. Reports to Commercial Services Manager. Work is reviewed by Commercial Services Manager. Tellers report indirectly to Vault Supervisor with questions and/or problems. Daily direction on work comes from supervisory staff.

SUPERVISORY RESPONSIBILITIES:

Assists in operations of branch including staffing, coaching, loss prevention, and development of knowledgeable well trained staff members. Responsible for understanding of security and fraud protections, operations, vault and coin management, ATMs, and products and services provided by bank. Promotes team atmosphere providing Legendary Service to both customers and coworkers while ensuring branch operations in accordance with branch control manual standards.

Responsible for compliance with all banking regulations which are applicable to job, including Bank Secrecy Act and information security initiatives. The environment is fast paced, where interruptions occur often. It is important to dress and act in a professional manner. Understands role in case of robbery and knows proper post-robbery procedures. Accountable for other tasks as directed.

Bachelor’s degree in business or a related field, or equivalent combination of education and training with at least 2 years of banking experience and 1 year of management experience preferred. Advanced knowledge of all teller, vault, ATM functions along with bank regulations, bank policies and procedures, and bank products and services. Strong attention to detail with ability to work in fast paced environment with accuracy.

Excellent oral and written communication skills and strong customer relations skills. Must work with employees and customers in a cooperative, positive, professional manner. Good judgment and ability to handle confidential information and work quickly and accurately to analyze information and make decisions is required. Ability to proactively assume additional responsibilities/duties/projects. Ability to lift 60 lbs.

Successful completion of in-house training programs.

Full Time
- Regular

Downtown

Monday
- Friday 8:00am - 5:00pm

40

Operations

On-Site

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