Human Services Administrator Ii - Workforce Systems Delivery

Human Services Administrator II – Workforce Systems Delivery

Exam Number: EW8022C-EA

Job Type: Permanent

Recruitment Type: Open Competitive – Emergency Appointment

Filing Period: Applications accepted starting 8:00 a.m. (PT) Wednesday October 8, 2025, until the needs of the service are met. Subject to closure without notice.

Work Location: Economic Opportunity Headquarters – 510 S Vermont Ave 11th Fl Los Angeles CA 90020. Hybrid telework schedule subject to department needs.

The Department of Economic Opportunity (DEO) is LA County’s central economic and workforce development hub helping residents connect to new career pathways, start and certify a business, and access life-changing opportunities. Our vision is an equitable economy with thriving communities, and our mission is to create quality jobs and build vibrant local communities.

• Conduct legislative analyses and prepare policy briefs to influence local policy development and implementation.
• Direct the development, implementation, and ongoing review of workforce initiatives and programs in accordance with federal, state, local, and County requirements.
• Prepare directives, memos, planning reports, and recommendations for WIOA adult & dislocated worker, Rapid Response, National Dislocated Worker Grants, Youth@Work, INVEST, LA:
  
  RISE, and other special workforce development programs.
• As a subject matter expert, prepare training materials and provide training to system partners.
• Prepare and review proposals and forms for compliance with applicable policies, regulations, and guidelines for workforce development program business and operational requirements and partnership development programs.
• Prepare correspondence to the Board of Supervisors and federal and state funding agencies for programs and projects related to workforce development program business, operational and training programs, initiatives, and countywide strategies.
• Collect, analyze, interpret, and present data to develop area allocation plans and support planning and evaluation of current programs.
• Develop plans to equitably allocate operational, programmatic, training, and business resources throughout the County consistent with federal, state, and local requirements.
• Direct technical assistance designed to increase the integrated planning capability of workforce development program initiatives, goals, training programs, and business service partnerships.
• Direct the development of plans establishing, expanding, and maintaining relationships with regional, sector, local businesses and employers, key stakeholders, and economic development entities to promote workforce development efforts and economic growth.

Three years of confirmed experience in an administrative, management, or highly responsible staff capacity at the level of Human Services Administrator I or higher.

Staff capacity defined as work that includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as personnel utilization, allocation of funds, workload fluctuations, and program procedures.

Human Services Administrator I defined as positions that are responsible for directing the provision of income maintenance or social services, supervising a social service program unit, or performing highly specialized staff functions.

• Experience with performance-driven workforce development contract management, including performance management and technical assistance delivery.
• Experience with budget development, management, and closeout.
• Experience managing and supporting programs that serve vulnerable populations (Re-entry, former or current foster youth, persons experiencing homelessness, veterans, and public assistance recipients).
• Progressively responsible experience in workforce development, business services, training, and education programs is most desirable.
• Strong communication skills, both oral and written, with the ability to engage diverse audiences.
• Ability to collaborate effectively with a variety of stakeholders, including community-based organizations, non-profits, social enterprises, government agencies, educational institutions, and labor organizations.
• Experience working with or directly managing education and workforce development programs, including internships, pre-apprenticeships, and training initiatives.
• Familiarity with grant management and securing funding for educational and/or workforce initiatives is highly desirable.
• Understanding of public affairs, government relations, and the political landscape affecting workforce development is a plus.
• Bilingual or multilingual abilities are a plus but not required.
• A history of working effectively in a leadership capacity within a complex organization is preferred.
• Candidates will need strong negotiation skills, political savvy, excellent interpersonal skills, and exceptional public speaking and presentation skills.